Business Support Officer Permanent Grade 3 - £26,409 - £32,654 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Regulation & Enforcement is a statutory service that consists of many different services such as ; Environmental Health, Trading Standards, Markets, Licencing, Bereavement services, Animal Welfare, Pest Control, Coroners, Illegal Money Lending and so many more. As you would expect, behind every great service is a great Business Support Team and so this is where you come in. Sound interesting ? Just some of what you can expect to be doing: Shared mailbox management Finance - processing of Purchase Orders / Invoices Investigative system based / interrogation of databases to help resolve any business queries Service specific data input & job creation using multiple IT platforms About you You will need to be an experienced business admin professional who is a proactive person, able to use your own initiative, confident in making suggestions to improve, implement and drive change. Someone who is resilient in their approach and able to deal with supporting a large service area by ensuring any associated business support tasks are dealt with efficiently and within a timely manner. If you enjoy being part of a busy team and are very customer focused, then this is a fantastic opportunity to come and join City Operations. The successful candidate will be working alongside an incredibly hardworking and dedicated group of individuals who will ensure that you are not left behind and quickly become an important and valued member of the team. The expectation is that you will be a trouble-shooter, confident in your approach and at the same time be able to effectively communicate with a varied range of stakeholders with ease, be used to working in a fast-paced and busy environment whilst being able to meticulously investigate and problem solve issues that will arise across the course of week. An ability to utilise your fantastic organisational skills to ensure everything is completed to a high standard. If this sounds like you, then what are you waiting for Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Carl.Foulkesbirmingham.gov.uk We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). Job Description and Person Specification