Retail Skin Therapist - John Lewis, Oxford Street
Full Time
£23,933 plus commission
We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to change and revolutionise this industry. The way we do this is by our 3 pillars which form our brand DNA: Education, Personalisation, and Human Touch. Do you dream of being part of this industry-changing movement? If so, we are looking for inspirational top talent to be part of something special.
Do you want to be part of our tribe? ……. Keep reading!
A Dermalogica Retail Skin Therapist is at the true heart of where these results happen in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering and educating all our customers to achieve their best skin possible. You will demonstrate an exceptional level of customer service and combine this with a very personalised and educational approach to all the conversations you will have.
The responsibilities of the Retail Skin Therapist…. Could this be you?
* Take customers through a journey by advising, listening, and connecting with them throughout every touch point, providing a personalized experience.
* Perform treatments as part of a skincare programme that includes both treatment and homecare to achieve goals.
* Form a partnership with customers, ensuring they feel confident in achieving their healthiest skin ever.
* Take ownership of monthly targets, including both individual and location targets, and keep abreast of daily goals.
* Cover counter duties, including Face Mapping to understand client needs and concerns.
* Maintain the treatment area and other workspaces in a professional manner, including stocking and cleaning.
Do you have the below skills?
* Education equivalent to Level 3 in Beauty Therapy with Facial Electrical is essential.
* Level 4 Beauty Therapy qualification, including Microneedling and Chemical Peels. Dermalogica will fund this training if not already held.
* Experience as a Sales Advisor in a fast-paced environment within Retail, Beauty or FMCG is ideal.
* An outgoing, creative thinker who can inspire customers at the counter.
* A passion for skin health that inspires others.
What’s in it for you?
* Private Health Care with Vitality and Medicash.
* Life insurance with Legal and General, including Virtual GP, wellbeing, counselling, and financial protection.
* 5% pension contribution and access to a pensions advisor.
* Your birthday off work!
* 5 paid sick days per year.
* £70 monthly product allocation.
* Access to new product innovation before they hit the shelves.
* 30% off other Unilever Prestige Brands.
* Access to Unilever Discounts on multiple high street brands.
* Opportunities for growth and progression through our Learning and Development platforms.
* 25 days annual leave, plus 3 bank holidays.
* Ongoing education through the Dermalogica Education programme, including industry-recognized certificates in skin health.
* Uncapped monthly commission and bonus structure.
* Exclusive access to new product launches before they hit the shelves.
Note: Candidates must have completed their NVQ 3 or 4 Beauty Therapy qualification, or equivalent, at the time of application and must be able to provide a certificate at interview.
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