Job summary The post holder will be joining a well established, dynamic and friendly team of 8 Social Prescribing Link Workers. The role of a Social Prescriber is renowned as a job that brings huge satisfaction and a sense of purpose. Ideally suited to an individual with a passion for supporting others to improve their health and wellbeing. This post is an amalgamation of two roles which have been merged to provide a full time position. Please note we are not an Agenda for Change Organisation. Benefits of working with us include: 27 days annual leave increasing by 1 day each year of service to a maximum of 33 days plus B/H (pro rata) NHS Pension Blue Light Discount Card Wellbeing support including access to Well Being Champions 5 days study leave per year (pro rata) Interviews due to take place on 25 and 26 November 2024 at Dunston Innovation Centre. Main duties of the job Social Prescribing Link Worker Role 3 days per week: based in a GP Practice working as a Social Prescribing Link Worker, undertaking patient appointments and supporting them to link with activities and services in the community. Social prescribing empowers people to take control of their health and wellbeing through referral to non-medical link workers who give time focus on what matters to me and take a holistic approach, connecting people to community groups and statutory services for practical and emotional support. With link workers supporting existing groups to be accessible and sustainable. Triage Coordinator Role 2 days per week: based at Dunston Innovation Centre undertaking the Triage coordinator post. The post holder will review all referrals to the Social Prescribing Service and assess their appropriateness for the service. The post holder will engage with all new referrals, with a view to link them to suitable services, support and community activities at the first opportunity. The role will work closely with the Social Prescribing Lead to discuss complex cases and develop approaches to link with statutory services providers with a view to support patients. It is vital that the post holder has a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals, when what the person needs is beyond the scope of the link worker role. About us Arc Primary Care is the umbrella organisation of the Primary Care Network (PCN) in Chesterfield and Dronfield. Arc Primary Care is an alliance of GP Practices. Our members consist of 10 GP practices which cover a population of over 102,000 patients. At Arc we are committed to ensuring the sustainability of General Practice (and the time honoured valued of list-based general practice model) and realising the benefits of working together. We deliver enhanced services within the PCN designed to support and enhance the services offered by our member GP Practices within Chesterfield and Dronfield. We do this by employing staff to work through the Additional Roles Reimbursement Scheme and findinginnovative and sustainable solutions to the changing needs of the Practices; we bid for contracts to help tackle health inequalities and drive up standards of care within the Chesterfield and Dronfield locality. Date posted 22 October 2024 Pay scheme Other Salary £28,678.30 a year Contract Permanent Working pattern Full-time Reference number A3065-24-0017 Job locations Arc Primary Care Dunston Road Chesterfield Derbyshire S41 8NG Job description Job responsibilities Main duties and responsibilities (combined Social Prescribing Link Worker/Triage coordinator roles): 1. Take referrals from GP practices within Primary Care Networks, providing practice-based consultations with patients (and possibly carers etc) and community-based appointments. i.e. housebound patients, community service events. 2. Provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes. Supporting them with issues such as debt, housing, employment, loneliness and caring responsibilities. 3. Develop relationships by giving people time and focus on what matters to me. Take a holistic approach, based on the persons priorities and the wider determinants of health. 4. Co-produce a personalised supportplan to improve health and wellbeing, introducing or reconnecting people to community groupsand statutory services. 5. Integrate into and form part of General Practice/Primary Care Network teams to provide the support needed in those communities they serve. 6. Liaise and communicate with Patients, Carers, Advocates, Health and Social Care professionals, voluntary sector and stakeholders involved in the wellbeing of your caseload and communities. 7. Ensuring that work is delivered in a timely and effective manner, the role will require managing and prioritising your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals, when what the person needs is beyond the scope of the link worker role e.g. when there is a mental health need requiring a qualified practitioner. 8. Build relationships with staff in GP practices within the local Primary Care Network (PCN), attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing to promote the social prescribing service. 9. Work in partnership with local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care. 10. Introduce people to community groups, activities and statutory services. Follow up to ensure they are happy, able to engage and receiving good support. 11. Work with local partners to identify unmet needs within the community and gaps in community provision.Whilst empowering patients to volunteer and build their skills and confidence and strengthen community resilience. 12. Work sensitively with people, their families and carers to capture key information, enabling tracking referrals into the service and the impact of social prescribing. 13. and any other duties commensurate with the role as advised by your line manager. Job description Job responsibilities Main duties and responsibilities (combined Social Prescribing Link Worker/Triage coordinator roles): 1. Take referrals from GP practices within Primary Care Networks, providing practice-based consultations with patients (and possibly carers etc) and community-based appointments. i.e. housebound patients, community service events. 2. Provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes. Supporting them with issues such as debt, housing, employment, loneliness and caring responsibilities. 3. Develop relationships by giving people time and focus on what matters to me. Take a holistic approach, based on the persons priorities and the wider determinants of health. 4. Co-produce a personalised supportplan to improve health and wellbeing, introducing or reconnecting people to community groupsand statutory services. 5. Integrate into and form part of General Practice/Primary Care Network teams to provide the support needed in those communities they serve. 6. Liaise and communicate with Patients, Carers, Advocates, Health and Social Care professionals, voluntary sector and stakeholders involved in the wellbeing of your caseload and communities. 7. Ensuring that work is delivered in a timely and effective manner, the role will require managing and prioritising your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals, when what the person needs is beyond the scope of the link worker role e.g. when there is a mental health need requiring a qualified practitioner. 8. Build relationships with staff in GP practices within the local Primary Care Network (PCN), attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing to promote the social prescribing service. 9. Work in partnership with local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care. 10. Introduce people to community groups, activities and statutory services. Follow up to ensure they are happy, able to engage and receiving good support. 11. Work with local partners to identify unmet needs within the community and gaps in community provision.Whilst empowering patients to volunteer and build their skills and confidence and strengthen community resilience. 12. Work sensitively with people, their families and carers to capture key information, enabling tracking referrals into the service and the impact of social prescribing. 13. and any other duties commensurate with the role as advised by your line manager. Person Specification Skills, knowledge & abilities Essential Understanding of and commitment to equality and diversity in the workplace and in the delivery of services. Can organise and prioritise workload. Understanding of local health and social care services. Ability to listen, empathise with people and provide person-centred support in a non-judgemental way. Ability to work effectively with colleagues, patients and external organisations. Ability to assess risk, anticipate difficulties and successfully address them. Effective communication, both verbally and in writing. Desirable Knowledge of the local voluntary sector and local services. Familiar with Safeguarding Qualifications Essential NVQ Level 3, Advanced level or equivalent qualifications or working towards 8 GCSEs Grade A to C or equivalent qualification Desirable Training in motivational interviewing coaching/counselling or equivalent experience. Training and working knowledge of safeguarding adults and children Experience Essential Experience of working within a community, social care or voluntary sector Experience of computer software packages including excellent use of Microsoft Word and Excel. Experience of working with clients on a 1:1 basis. Experience of supporting people in a paid or unpaid capacity Desirable Experience of using SystmOne or any other case management systems. Experience of working within primary care. Experience of working in a multi-disciplinary team. Experience of working with voluntary organisations. Experience of producing individual care plans. Experience of managing a caseload. Other Essential Willing to work flexibly within the team to cover annual leave or sickness, and to contribute to the extended hours' service if required. Ability to travel within the requirements of the role, with access to own transport DBS clearance Person Specification Skills, knowledge & abilities Essential Understanding of and commitment to equality and diversity in the workplace and in the delivery of services. Can organise and prioritise workload. Understanding of local health and social care services. Ability to listen, empathise with people and provide person-centred support in a non-judgemental way. Ability to work effectively with colleagues, patients and external organisations. Ability to assess risk, anticipate difficulties and successfully address them. Effective communication, both verbally and in writing. Desirable Knowledge of the local voluntary sector and local services. Familiar with Safeguarding Qualifications Essential NVQ Level 3, Advanced level or equivalent qualifications or working towards 8 GCSEs Grade A to C or equivalent qualification Desirable Training in motivational interviewing coaching/counselling or equivalent experience. Training and working knowledge of safeguarding adults and children Experience Essential Experience of working within a community, social care or voluntary sector Experience of computer software packages including excellent use of Microsoft Word and Excel. Experience of working with clients on a 1:1 basis. Experience of supporting people in a paid or unpaid capacity Desirable Experience of using SystmOne or any other case management systems. Experience of working within primary care. Experience of working in a multi-disciplinary team. Experience of working with voluntary organisations. Experience of producing individual care plans. Experience of managing a caseload. Other Essential Willing to work flexibly within the team to cover annual leave or sickness, and to contribute to the extended hours' service if required. Ability to travel within the requirements of the role, with access to own transport DBS clearance Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Arc Primary Care Address Arc Primary Care Dunston Road Chesterfield Derbyshire S41 8NG Employer's website http://www.arcprimarycare.co.uk/ (Opens in a new tab)