KennedyPearce are working on a Billing/ OTI Specialist position working within a Shared Service in a Hybrid role. This role will provide administrative support, ensuring smooth processing of orders and accurate invoicing. This is a 5 month role working in a small team. Office requirements are 3 days per week. Key accountabilities Utilize invoicing systems such as Salesforce, Financial force Conduct thorough accuracy checks on all incoming orders Maintain up to date forward bookings by promptly processing orders Act as the 'gatekeeper' for booking forms, ensuring 100% accuracy Run daily unbilled reports and process any outstanding invoices Generate excel and google sheet reports Generate requested credits and rebills as necessary activities you are required to deliver. Provide excellent customer service to clients and other stakeholder Resolve billing issues, such as discrepancies or disputes, by communicating with stakeholders. Skills, experience & qualifications required A minimum of 6 months of experience in OTI/Billing Keen attention to detail Capability to collaborate across teams, working to tight deadlines Strong written and verbal communication skills, with the ability to engage professionally with clients and the team Excellent attention to detail and advanced Excel skills with Google sheet experience Proactive attitude with the ability to work independently ADZN1_UKTJ