Front of House Assistant / Dessert Artisan
About Our Client
Our client is a new and exciting company bringing a fresh approach to the world of Desserts. Opening February 2025 in Gatley, our client is a luxury dessert and coffee shop that redefines indulgence by offering artisanal cakes, waffle balls, soft serve, milkshakes and more – crafted from the finest whole, all-natural, and clean ingredients. They are dedicated to delivering an unparalleled sensory indulgence and old-school luxury hospitality, with the utmost commitment to luxury, taste, health, quality, and outstanding customer experience.
Their Values
1. Magic in the Details – Every little touch makes an experience unforgettable. They take pride in precision, passion, and going the extra mile.
2. My House is Your House – Hospitality is at their core. They create a space where every guest feels at home—warm, welcoming, and effortlessly refined.
3. Move as One – They value inclusivity, respect, and seamless teamwork. Constant communication keeps them aligned, ensuring they work smoothly as one team.
The Role
As a Front of House / Dessert Artisan, you are the face of our client’s brand. You are a proven people-person, greeting every guest with warmth and confidence. With a deep appreciation for hospitality, you take pride in delivering exceptional service and guiding guests through their carefully crafted artisanal menu with passion and precision. Your attention to detail and commitment to excellence ensure that every interaction is seamless, every order is perfect, and every moment feels special. You will also be responsible for preparing a variety of desserts while adhering to food safety standards and maintaining a clean and organised kitchen environment.
What does the job role entail?
4. Serving customers in-store and over the telephone
5. Preparing and packing their delicious desserts
6. Cash Handling
7. Serve Desserts and beverages to guests dining in-store in a timely and courteous manner
8. Maintain cleanliness and organisation of the kitchen/seating area, ensuring compliance with food safety regulations
9. Collaborate with kitchen staff to relay guest preferences and dietary restrictions and ensure smooth operations during busy periods
10. Any other duties your supervisor requires during service
Who You Are
11. Naturally warm, dynamic, engaging, and confident in delivering top-tier service.
12. A team player who thrives in a fast-paced, high-energy space
13. Passionate about quality, craftsmanship, and the experience of sharing it with others
14. Attentive to detail, with a strong sense of professionalism and pride in presentation
Requirements
15. Good personal hygiene and presentation
16. Experience in the customer service or hospitality industry preferred
17. Must maintain a professional and presentable demeanour at all times and lead by example
18. Willingness to work flexible hours, including evenings, weekends, and holidays
What You Get
19. Competitive pay
20. Full Training Provided
21. Free food on-shift
22. Plus, Tips
23. Discounts off food and drink when you’re not working
24. Ongoing training and career growth opportunities
25. Opportunity to complete your level 2 and 3 food safety certificates
26. Working Hours: 5pm to 12am or 6pm to 1am
Salary Negotiable, DOE
Ready to be part of something special? Apply now.