Salary: depending upon experience
Location: Kendal, Cumbria, LA8
Clean Driving license: essential
Full Time: 37.5hrs per week, 09:00 to 17:30 Monday to Friday with additional time by arrangement.
Company Overview: Established in the 1980s, Lakes Computer Consultants is a Business IT Support company covering businesses within a radius of 100 miles of Kendal. We carry out a wide range of services from IT project management, supply and configuration of hardware and software, networking, and administration. Our varied customer base includes professional businesses, with some clients for over 30 years.
Our success has been built on providing exceptional customer service and support. We pride ourselves on offering a first-class consultancy and support service, gaining new clients primarily through recommendations.
Job Title: 1st / 2nd Line Computer Repair Technician
We are currently looking for an enthusiastic technician with excellent customer support skills to join our existing team on a permanent basis. A presentable candidate with a high level of interpersonal skills, backed by a degree or similar in a computer-based course, is preferred. Interest in the field is a must. Familiarity with networking technology and techniques would be beneficial, but training will be provided on the job.
Responsibilities:
1. Computer system builds and installation of software.
2. Repair and maintenance of desktops, workstations, servers, laptops, printers, and other peripherals.
3. Ability to fully dismantle and reassemble a wide variety of laptop and desktop devices.
4. Diagnosis and solving of hardware and software issues.
5. Virus removal and system clean-ups.
6. Ability to document jobs and processes is essential.
7. Providing technical support to our contract customers, either remotely or onsite.
This position offers a varied role, and the successful applicant must be able to work as part of a team as well as on their own initiative. You will need to be a confident communicator and comfortable dealing with customers in person, on the telephone, and by email. IT is a fast-moving industry, and personal development is expected and supported.
Benefits:
1. Competitive Salary
2. Company Pension Scheme
3. 20 days Holiday plus Bank Holidays
If you would like to be part of our growing successful business, please contact us for further information.
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