About the Client Our client is a leading distributor with 25 years’ experience, and they are looking for an Order Processer to join the fun and supportive team on a 3-month contract. The position is office based in state-of-the-art new offices in Stopsley, Luton, Beds If you are a customer focused, committed advisor happy to do an Order Processer role with an enthusiastic, outgoing approach then this is the role for you Duration: 3-month contract Location: Office based, LU2 8DL Salary: £24,000 annual salary (prorated for 3 months) Hours: 8.30am -5.00pm Parking: Free Holiday: 22 days holiday bank holiday (prorated for 3 months) About the role As an Order Processer you will processing customer orders onto the CRM system efficiently and accurately. The responsibilities include Processing customer orders onto the in-house CRM system Making outbound calls to customers to resolve any issues or for clarification of information relating to their account/order Organising and coordinating collections and deliveries Carrying out customer service follow up calls Handle customer queries and complaints either over the phone or via email Ensuring the customer information is kept up to date Handling returns for customers and estimating handing charges Coordinating with other departments Organising and coordinating collections Scanning and filing of orders and other documentation Provide general administration including handling general enquiries over the phone/email Assisting other team members with orders and helping other departments when the need arises Supporting the Sales Department with catalogue requests and follow up calls along with new customer follow up calls About You Are available immediately for a 3-month contract as an Order Processer. Previous administration and phone-based customer service experience Strong customer focus is essential Drive to always achieve the highest standards Great attention to detail both numerically and written Highly organised with the ability to prioritise tasks in order of importance Confident with clear written and verbal communication skills Committed to succeed and develop as part of a growing business Self-motivated and crucially a 'can-do 'attitude Proficient with MS Office (Excel, Word, and Outlook) Any experience working with CRM systems would be an advantage If your available immediately and looking for a 3-month contract as an enthusiastic Order Processer, this could be the ideal opportunity for you. Don’t miss out on this exciting opportunity