Senior Service Designer Data Delivery
Initial 6 Month Contract
SC Clearance required
VOX Consultants are working with a client who is looking for a Senior Service Designer who is SC Cleared as part of a data delivery programme. As a Senior Service Designer, you will be responsible for designing the end-to-end journey of the service for acquiring data. Your work will involve the creation of, or change to, products, data, content, and transactions across digital channels provided by internal and external systems.
As a Senior Service Designer, you will:
1. Work with Senior Product Managers, Programme Directors, and project boards to develop design concepts.
2. Create ‘as-is’ and ‘to-be’ service blueprints for data services.
3. Design systems for use across multiple services.
4. Lead the design and implementation of the service strategy to ensure business requirements are being met.
5. Identify processes to measure and visualise outcomes and successes.
6. Gather and understand the needs of business stakeholders and effectively manage expectations.
7. Help set direction and embed good user-centred design practice within teams.
8. Make important decisions based on research and understand how this research impacts others.
9. Conduct and interpret evidence-based research and incorporate this into your work.
10. Mentor other user-centred design colleagues.
If this sounds like you, apply now!
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