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Temporary Customer Support Advisor, Cumnor
Client:
Location:
Cumnor, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
f95f9817b897
Job Views:
6
Posted:
22.03.2025
Expiry Date:
06.05.2025
Job Description:
Are you a positive and engaging individual with exceptional customer service skills, gained in a fast paced office setting?
Our brilliant client is seeking a confident and personable candidate to support the Customer Service team for a short-term assignment.
You will be the first point of contact for all enquiries, so providing a professional and friendly service will be essential.
Please note, this is a temporary position paid on a weekly PAYE basis. This role will start immediately, so sadly candidates with a lengthy notice period cannot be considered.
Temporary Customer Support Advisor Responsibilities
* Respond to customer enquiries via telephone, email and live chat
* Provide a high standard of customer service and product knowledge
* Assist customers in placing their bookings
* Report any customer issues to the Customer Support Supervisor/Manager
* Keep meticulous records of customer communications and conversations
* Ability to work in a way that promotes the safety of children and young people
* Ability to grasp product knowledge and portray this confidently to customers
Temporary Customer Support Advisor Rewards
Alongside a competitive hourly rate, the successful candidate will receive the following benefits:
* Holiday pay
* Valuable experience in a highly regarded organisation
* Positive, relaxed and personable team members
* Parking on-site
The Company
Our client operates within an entertaining and dynamic field - they have a hardworking yet fun and inspiring culture.
Temporary Customer Support Advisor Requirements
Alongside your outstanding customer service skills and positive attitude, you will demonstrate the following:
* Excellent communication skills, both on the phone, in person, and in writing
* A strong focus on resolving customer queries, gained in a professional setting
* Professional, proactive and positive manner
* Ability to remain calm when dealing with issues under pressure
* Excellent attention to detail
* Proficient in IT systems and data management
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
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Created on 22/03/2025 by TN United Kingdom
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