South Tyneside and Sunderland NHS Foundation Trust
An exciting opportunity has arisen for the position of Deputy Head of Nutrition & Dietetics within South Tyneside & Sunderland NHS Foundation Trust. The Nutrition and Dietetics Department has around 60 staff which is a mix of Dietitians, Dietetic Assistant Practitioners and Dietetic Support Workers separated into specialist teams that are led by Senior Specialist Band 7 Dietitians.
You will work closely with the Head of Service and Senior Team to operationally manage the Nutrition & Dietetics service. You will provide highly-visible line-management and leadership across both Sunderland and South Tyneside sites. You will be accessible and approachable to all staff, patients and carers to ensure care is delivered effectively and efficiently to the highest standard, ensuring a positive patient experience.
You will act as a role model, upholding and ensuring the Trust's values are implemented and monitored. You will contribute to identifying and managing issues of poor performance, risk, and complaints through DATIX reports and attending Clinical Governance meetings.
Main Duties of the Job
You will take a lead role in several key areas within the Department including clinical audit and research, as well as oversight into other department meetings and facilitating our student training programme and Dietetic Apprenticeship. Sunderland and South Tyneside have an excellent reputation for student training, and this Post will Chair the Student Training group as well as being responsible for student training at the Sunderland site.
You will lead and implement planning, development, and evaluation of Nutrition & Dietetics services across the two acute sites ensuring that all services are staffed appropriately, and that staff are deployed to meet service demands, and will assist in raising the profile of the Nutrition & Dietetics service. There will be opportunities to attend HR and Finance meetings alongside the Head of Service as well as Directorate Update meetings.
It is envisaged that you will continue 50% clinical within your specialist area. Therefore, you will have considerable post-graduate experience and knowledge.
Nutrition & Dietetics sit under the Therapies Directorate within Clinical Support.
Job Responsibilities
* To be responsible for the operational management of a Trust wide Nutrition & Dietetics service in collaboration with the Nutrition & Dietetics Head of Service (HoS).
* To provide highly visible line management and leadership to a multi-professional team working across sites within the organisation. To be accessible and approachable to all staff, patients and carers to ensure care is delivered effectively and efficiently to the highest standard in a safe and clean environment, ensuring a positive patient experience.
* To act as a role model, upholding and ensuring the Trust values are implemented and monitored.
* To contribute to identifying and managing issues of poor performance, risk and complaints.
* Support the development and delivery of a high standard clinical service that holds patients and their cares at the centre.
* Support the implementation of robust systems and processes to provide the highest quality of service delivery.
* To support the HoS and DM in the delivery of continuous improvement, cost improvement and efficiencies.
* To support the HoS and DM in delivery of contractual performance and key national and local performance indicators.
* Lead clinical audit and research within the service.
* Be responsible for student placements and potentially providing specialist training to other professionals.
* To lead and implement planning, development and evaluation of Nutrition & Dietetics services across the two acute sites ensuring that all services are staffed appropriately and that staff are deployed to meet service demands.
* To deputise for the Nutrition & Dietetics HoS in managing the Nutrition & Dietetic service across sites.
* To line manage Nutrition & Dietetics Team Leads providing supervision, formal appraisal, human resource functions and service developments.
* To provide professional, clinical and team leadership for all staff within the Nutrition & Dietetics service.
* To provide specialty specific advice with regards service planning.
* To assist in raising the profile of the Nutrition & Dietetics service.
* To develop the clinical education of specialist staff and take a lead role in the appropriate education and training development needs of staff.
* To work towards improving quality services including implementing evidence-based practice.
* To maintain professional development through participation in relevant professional training programmes.
* To be an authorised signatory for the Nutrition & Dietetics service.
Person Specification
Physical Skills
* Must be able to meet the travel requirements of the role.
Qualifications
* HCPC Registration.
* ILM qualification (or willingness to complete within 3 months of post).
* Management / Leadership Qualification at postgraduate level.
* Understanding of STSFT culture, strategic direction and NHS priorities.
Experience
* Experience of team leader level responsibilities.
* Experience of working in a multi-disciplinary team.
* Evidence of high-level communication skills within a variety of clinical and managerial settings.
* Proven experience of mentoring and supporting staff and students.
* Experience of effectively leading project work and audits.
* Experience of effectively representing the dietetic service at professional / service meetings.
* Experience of line management responsibility of several staff.
* Experience of working with HR to support staff across a variety of related matters.
Skills and Knowledge
* Excellent interpersonal skills and the ability to communicate effectively to staff at all levels.
* Excellent communication skills including negotiation, influencing, motivation, empathy and reassurance.
* Excellent organisational skills and ability to manage competing priorities.
* Excellent mentoring and supervision skills, using a supportive and coaching style of leadership.
* Ability to investigate and resolve complaints effectively.
* Ability to concentrate effectively on tasks such as writing high-level reports.
* Ability to translate complex dietary information into easy language.
* Excellent presentation / teaching skills.
* Ability to use all Microsoft packages competently.
* Sound judgement skills.
* Demonstrates knowledge of audit and application to clinical practice.
* Hard working, reliable and conscientious with caring and supportive attitude when dealing with staff, patients and professional colleagues.
* A proactive ability to represent the profession and the Trust with positive enthusiasm.
* High level of commitment, motivation and adaptability.
* Ability to form positive interpersonal relationships with people at all levels.
* Ability to work as part of a team.
* Self-motivated and able to work on own initiative appropriately.
* Confident and persuasive, with strong influencing and negotiating skills.
* Ability to lead service developments, changes and new initiatives.
* Ability to manage a busy and varied workload and work within an environment with competing and conflicting demands.
* Evidence of service development in own clinical area which demonstrates a proactive and innovative approach.
* Ability to manage staff effectively and support their personal development.
* Experience of involvement within research.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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