Position: Ocean Import Operations & Account Manager
Location: Wythenshawe, Manchester
Salary: 34,000 + Bonus paid quarterly
Hours: Mon - Fri - 8:30am - 17:00pm - Hybrid working - 1 day from home 4 office based
Ocean Import Operations & Account Manager Overview
We are seeking an experienced Ocean import specialist within the freight forwarding industry based in Wythenshawe, Manchester. To join their team who are the fastest growing employee-owned UK freight forwarder. They provide a variety of logistics services that include ocean freight, air freight, road freight, 3PL and e-commerce fulfillment to multiple clients with global supply chains.
You will be accountable to the Operations Team Leader for the day-to-day running of customers' import and export requirements via ocean, air, and road, ensuring procedures are followed while also ensuring the department remains profitable, efficient, and focused.
Ocean Import Operations & Account Manager Key Responsibilities:
* Complete start to finish ocean import operations for key customer accounts.
* Ensure all shipments (imports/exports) are processed within a timely manner.
* Prompt processing of customer invoicing and passing of supplier costs to meet KPIs.
* Liaise with shipping lines, carriers, merchant haulage, and overseas agents.
* Obtain quotes and rates for the best possible price.
* Provide the highest levels of customer service and satisfaction.
Company Benefits:
* Competitive salary up to 34,000pa.
* Quarterly bonus incentive, typically between 5000 - 6000 annually.
* Hybrid working - 1 day from home 4 office based.
* 25 days annual leave per annum with an additional purchase scheme.
* Contributory pension scheme.
* Annual bonus.
* Annual birthday leave.
* Enhanced maternity and paternity leave.
* Day off for child's first day at school.
* Cycle to work scheme.
#J-18808-Ljbffr