Role overview
The Personal Wellbeing Manager is responsible for delivering a personal wellbeing service focused around supporting service users
to improve their personal and emotional wellbeing by building their strength and capacity to change their behaviour in positive
ways. They provide line management to Personal Well-Being Advisors and oversight of Pact probation service delivery across their
area while also managing their own caseload. The Personal Well-Being Manager is responsible for managing personal and team
performance against service delivery targets, working in collaboration with other Personal Well-Being Managers and mentors;
National Probation Service (NPS) Responsible Officers and community services to support desistance from offending. Working across
a multi-disciplinary and multi-organisational team will be an essential part of the role.
About You
You are a 'people person' who is not only empathetic and non-judgemental, but also highly skilled and experienced in working
positively with a wide range of people. While you will not necessarily come from a prison or probation background, you will have a
deep understanding of vulnerable individuals and families with complex needs. You will have a talent for communication, with
excellent interpersonal and advocacy skills that enable you to listen and communicate clearly in a variety of ways with people
from all walks of life. Cool and calm under pressure, you will have recourse to a range of techniques that enable you to build
positive relationships with all around you, whether they are service users, your team, Pact colleagues or partner organisations.
In your work, you will be positive, flexible and thorough. Your excellent organisational talents and high level of attention to
detail will help you to skillfully juggle competing priorities to meet deadlines and deliver time and again against demanding
targets.
What we offer:
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye
care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to
further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be
supported by a friendly and enthusiastic team.
How to apply:
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply
now` button.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to
post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory
references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where
appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being
bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison.