Job Role: Partnership Manager Location: Hybrid - Attendance at our Cannock office once a week, WS12 2HA Salary: £40,000 - £42,500 per annum, DOE Contract Type: Permanent What We Can Offer You: Hybrid or Remote Working, opportunities for professional development and career progression, a supportive and collaborative working environment Why Do We Want You? Phoenix Health and Safety, part of Wilmington plc, are looking for an experienced and driven Partnership Manager who thrives in a fast-paced, high-growth environment. You will have a strong background in consultancy or service-based industries, with a proven ability to manage and develop strategic partnerships. Your experience in partner management, particularly in working with key affiliations such as NEBOSH and IOSH, will be invaluable in driving business growth. You will be confident in handling high-profile accounts, expanding existing relationships, and securing new clients, with a keen eye on developing international partnerships, particularly in the Middle East. If you are commercially astute, target-driven, and looking for a role with autonomy and significant growth potential, we would love to hear from you Please note: We shortlist all applicants who meet the essential role criteria, and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked “apply” Job Purpose, Tasks and Responsibilities You will be responsible for: Maintaining and developing the relationships of our channel partners to help drive new business opportunities. Identifying new channel partners and managing growth opportunities that align with the overall commercial strategy of the business. Participating in event activities and networking to build new relationships. Acting as the main point of contact for our channel partners, managing all inquiries to maintain strong relationships. Managing the performance of our channel partners and developing strategies to improve their sales and revenue performance to achieve agreed targets. Managing the onboarding of new channel partners and affiliations. Providing support and training to partners to ensure success. Collaborating with the sales team to align sales and channel efforts. Monitoring industry trends and staying up to date on competitors and market conditions. Identifying additional products needed by partners to feed into the development plan. Managing channel partner forecasts and reporting on a weekly basis. Developing and implementing channel partner programs, such as marketing incentives and promotional offers. What’s the Best Thing About This Role? This role presents an incredible opportunity to work with international clients and high-profile accounts, with the autonomy to truly make the role your own. As a newly created position within a fast-growing company, you’ll have the chance to shape and develop the partner strategy while leveraging the business's strong reputation and affiliations with organisations such as NEBOSH and IOSH. What’s the Most Challenging Thing About This Role? This is a fast-paced and high-growth company where you’ll need to hit the ground running. You’ll be expected to secure new clients, generate leads, and expand partnerships while managing existing accounts. Balancing both new business development and maintaining strong relationships with established partners requires a proactive and strategic mindset. We always support colleagues to develop their skills but to be successful in this job you really do need to already be able to tick most of these boxes What We’re Looking For To be successful in this role, you must have: 3-5 years of experience in channel/partner management Proficiency in customer relationship management (CRM) software and managing a pipeline of business from initial contact through to close Strong verbal and written communication skills, with experience presenting to partners and stakeholders Knowledge of sales techniques and strategies It would be great if you also have: Experience in selling health and safety courses, with NEBOSH experience being a massive bonus Experience in international markets, particularly within the UAE, South Africa, and the UK We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment. You are a strategic thinker who thrives on achieving goals and developing others. You work well collaboratively and effectively utilise your strong verbal communication skills across all groups., You are goal orientated, planning focused and you enjoy influencing and persuading others through delivering messaging in a motivational personalised manner to your target audience. You are sociable and a fantastic relationship builder who has outstanding verbal communication skills and uses empathy to understand and relate to others. You are resilient and adapt to change with ease. About Us Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team Find What You’re Looking For We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you? Join us and achieve more within your career with mutual respect, support, and fair rewards. Click on “ APPLY ” today The Legal Bit The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Please note that this role may remain advertised until an offer of employment has been made. LI-Hybrid