Sales Administrator
Location: Blindley Heath, Surrey
Salary: £24,000 per annum
Our client is seeking an organised and customer-focused Sales Administrator to join its growing Sales team. The company is a leading supplier of Glass Balustrades and Juliet Balconies. This role would ideally suit someone who has worked within a similar industry, though this is not mandatory as full training will be given to the right candidate.
The Role
The successful candidate will be responsible for answering a wide range of customer sales and technical enquiries via telephone and email, as well as providing full support to the sales team through numerous administrative tasks.
Key Responsibilities
1. Answering customer enquiries over the phone or by email
2. Interviewing customers to understand their enquiry in more detail prior to passing to the sales team for quoting
3. Adding customers to the company's CRM and monitoring progress
4. Providing customers with the correct product information
5. Monitoring and managing the sales mailbox
6. Supporting the sales team with administrative tasks
7. Processing orders for accessories and miscellaneous items
8. Processing order confirmations and payments
9. Monitoring and responding to customers on the web chat
10. Preparing sales statistics spreadsheet
Skills and Qualifications
1. Minimum of two years administration experience in the construction, building supply or similar industry
2. Excellent communication skills
3. Good interpersonal skills, with an ability to build positive working relationships at all levels
4. Outgoing, confident and able to work under pressure
5. Excellent organisational skills
6. Ability to prioritise own workload
7. Attention to detail in reporting and administration
8. Good computer skills, e.g. Microsoft Office Suite
To Apply
If you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
#J-18808-Ljbffr