We are looking to strengthen their Office Services Team with a Receptionist/Business Support Administrator based at our Derby Office. You will report to the Office Manager and provide a professional and efficient administrative service to the regional team Key responsibilities Welcome all visitors, issue/retrieve security passes, and liaise with host. Answer and direct incoming calls. Assist with booking of EV charging points and responding to parking queries. Assist with booking meeting rooms and hot desks. Issue access passes to new starters and assist with inductions. Maintain appearance and cleanliness of the front of house and set/ check meeting rooms for the day. Maintain stock levels in communal drinks areas including drinks machines. Manage incoming and outgoing parcel deliveries and post. First Aid and Fire Marshal duties (training provided). U pdate noticeboards and m onitor photocopiers. Organise supplies – stationery, paper, refreshments. Document management including data entry and archiving. General business administration duties as to facilitate the running of the region. Carry out work in accordance with Company Safety Rules, Health and Safety legislation and Environmental standards. Carry out responsibilities to the required standards. Assist in the implementation of any required process, system or behavioural change. Ensure your own continuous professional development by participating in external networking/conferences/associations/groups, to stay current on industry changes and innovations. Maintain a positive and solution-oriented approach to work, providing open and honest feedback. Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this role. In all internal and external contact, present a professional and positive image of the department and MWH Treatment as well as maintaining mutually constructive, positive and beneficial relationships. Take all reasonable steps to ensure appropriate confidentiality. Be in office 5days a week (hours can be flexible ) About You Essential Demonstrate previous experience in a similar role. Customer service experience in a fast-paced environment. Proficient in the use of Microsoft packages (Word / Excel / Teams). Good interpersonal and communication skills and a ttention to detail. Flexibility to cover in situations of sickness and annual leave Desirable : Office health, safety and environmental knowledge desirable. First Aid, Fire Marshall and Manual Handling certificates (training provided). Car owner. About Us MWH Treatment is an integrated design and build provider working in the water sector. With over 1,000 staff working across eight regional centres, supporting six long-term water sector frameworks and two recently won frameworks, operating both as a sole contractor but also in joint ventures and alliances. At MWH Treatment we believe that people matter. We know to build successful, creative teams we need a diverse workforce that can deliver innovative ways of thinking. We provide an environment where you will have the freedom to develop and grow to your full potential, creating opportunity by inviting, embracing, and celebrating difference, our goal as an employer is to motivate, and develop our employees. By fostering a diverse range of talents and perspectives we ensure we have the breadth of viewpoints, experiences, and skills needed to succeed. Embracing diversity of all kinds enables us to provide a work environment and culture that plays a key role in attracting and retaining the right people with the right skills. As signatories to the Armed Forces Corporate Covenant, we have made a promise to support our forces, working with the CTP to help ex veterans find work in the civilian world. We also support Mates in Mind, a charitable programme to improve and promote positive mental health in the workplace. We don’t just tick boxes; we live these values every day. What MWH offer Packages include - A competitive salary Hybrid Working (Jobs needs dependent) Car/car allowance (Jobs needs dependent) 25 days holiday Bank Holidays (with an additional 5 days available to buy) Contribution Pension scheme Life Assurance Health Insurance Private Medical Insurance And many more benefits including – cycle to work scheme, discounts and savings Hub, Kids Pass etc