We have an exciting opportunity for someone to lead our dedicated team of multi-trade operatives across the London region, supporting a wider Directorate nationally, ensuring Southern Housing provides a comprehensive, efficient and responsive property repairs service. The primary focus is to provide a high-quality responsive maintenance service for all our residents, internal colleagues, and external partners; managing repairs effectively from inception to completion with final quality assurance; whilst meeting all statutory and regulatory requirements. You will need to create a clear, safe, value for money structure, methodical approach, and supportive environment in which our operatives are able to thrive. Duties include: Day-to-day line management of a team of operatives, covering a multitude of skills. Management of all associated workstreams, productivity, and value for money. Monitoring, Training, and Promotion of safe working practices. Fleet, Equipment, and Materials management ( stock control, maintenance, and safety ). Resident liaison, including stage 1 complaint handling and escalation when required. What youll need Ideally, youll have worked for a Housing Association, House Builder, Local Authority or Construction contractor in a similar role as a Site Supervisor, Site Manage or Foreperson. Excellent leadership skills to create a culture adopting our values, to inspire, motivate and develop staff at all levels; building cohesive and motivated teams who are committed to our vision and goals. A blended management style, supporting our operatives & residents, promoting self-awareness and a genuine commitment to improve and expand services. The ability to make sound judgements, find solutions to complex issues and problems, and identify and manage risk. The role will work alongside a range of residents, colleagues, and partners, so a positive approach to collaborative team working is essential. A full clean UK Driving licence is essential for this role. The role is both site and office based, out of our hub at The Tramsheds in Croydon.We envisage the successful applicant working 40 hours, 08:00 17:00, Monday through Friday.There will also be a requirement to plan, schedule and cover out of hours. As the role requires you to travel across London and on occasion into other regions you will be supplied with a Southern Housing vehicle. Closing date for applications: 14 th July 2024at 23:59 About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their ownWe also understand the difference that safe, secure, and affordable homes can make to peoples lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion and Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, its about celebrating differences of thought, opinion, experience and perspective of each individual. Were all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.