ServiceNow Technical Specialist - Remote - £75-90k
This range is provided by DGH Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
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IT Recruitment Lead (Norwich) at DGH Recruitment
ServiceNow Technical Specialist - Remote - £75-90k
My global financial / professional services firm is looking for an experienced ServiceNow Technical Specialist to join their specialised department delivering the ServiceNow products and platform.
Responsibilities:
1. Provide technical support ensuring optimal performance across the ServiceNow platform.
2. Advise on platform adoption and new capabilities.
3. Review technical designs and solutions for alignment and best fit.
4. Collaborate with ServiceNow Developers, Architects, Stakeholders, and IT teams.
5. Create and maintain ServiceNow SaaS Platform HLDs and documentation.
6. Manage incidents and assess technical changes.
Required Skills & Experience:
1. Minimum 3 years experience with CSM (essential).
2. 3+ years with ITSM Pro, ITOM, and other modules (SPM, HR, SecOps, etc.).
3. ITIL v4 Foundation or higher certification.
4. ServiceNow Certified Application Developer certification.
5. One or more ServiceNow Implementation Specialist certifications.
Additional Details:
* Seniority level: Not Applicable.
* Employment type: Full-time.
* Job function: Information Technology.
* Industries: Financial Services and Professional Services.
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