Join a well-established, excellent Shropshire brand - Incorporated in 1918, we have over 105 years of retailing vehicles in Shropshire, enjoying a long and well-earned reputation for quality vehicles and excellent customer service.
A company with almost 300 colleagues, and with a great record of staff retention, and proven career advancement opportunities.
We operate 3 franchise dealerships across Shropshire representing 3 manufacturers’ car and van brands.
Position:
We’re looking for an ARC Vehicle Damage Assessor based at our Telford dealership. We are looking for a highly motivated individual who will undertake the inspection of damaged vehicles, assessing the full extent of the damage along with the costs, repair and time frame.
Duties:
1. To follow company and manufacturer guidelines.
2. Maintain an excellent working knowledge of Audatex.
3. To achieve profit through accuracy and full appreciation of repair methods, opportunities and efficiencies.
4. Hold strong communication skills with both internal and external customers, including entering accurate records of actions taken and communications made on the company management system.
5. Negotiation with insurance engineers.
6. Develop and maintain an excellent knowledge and understanding of all insurer/customer contracts.
About You:
1. Good professional negotiation skills.
2. Ideally have previous VDA/estimating experience.
3. Have a good working knowledge of Audatex and E-Scribe.
4. Able to work as a team and have excellent communication skills.
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