Are you passionate about leveraging your technical expertise to support critical infrastructure and drive innovation? We are seeking a talented and experienced professional to join our Core Services L3 Support team as a Level 3 Support and Site Reliability Engineer (SRE). This is an exciting opportunity to play a pivotal role in managing and enhancing cutting-edge middleware technologies within a dynamic and fast-paced environment. About Us We are a leading global financial services firm providing a wide range of investment banking, securities, investment management, and wealth management services. As a market leader, the talent and passion of our people are critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. We can provide a superior foundation for building a professional career - a place for people to learn, achieve, and grow. A philosophy that balances personal lifestyles, perspectives, and needs is an important part of our culture. What will you be doing? The Core Services L3 support team is part of the Enterprise Computing Data Services Organization. The team manages and supports a variety of applications developed in-house for purposes like application management and application coordination using Apache Zookeeper, API Proxy, Automation Platform using Ansible Automation Platform, and Infrastructure as Code using Terraform. It serves as the highest level of escalation and actively engages engineering teams who develop the products and tooling to maintain service stability. This position is a Level 3 support and SRE role with global responsibility for managing and providing support for these middleware products with on-call coverage to handle production escalations. The successful candidate will be involved in day-to-day management of the infrastructure environment, troubleshooting with users, handling of changes, incidents, escalations, and problem management. The person would also be routinely working with engineering teams who developed these products to resolve problems and proactively automate operational and user processes to reduce toil and time to market. Skills that will help you in the role: 8 years of overall IT experience. Advanced Linux/Unix support experience required. Strong shell scripting and Python programming skills for SRE-related activities required. Experience on using Splunk OR Grafana/Prometheus/Loki stack required, preferably both. Experience with either automation with Ansible playbooks and Ansible Automation Platform, OR Terraform, especially Terraform Enterprise, required, preferably both. General understanding of Veritas Cluster Service, Load Balancers, and VMware required. Knowledge of ITIL principles required. Effective oral and written communication skills and interpersonal skills to work well in a team environment required. Strong organizational and coordination skills with the ability to manage multiple tasks and high-pressure situations for outage handling, management, or resolution. Be available for weekend work. Desired Skills: Experience in application support, code release, and liaison with development teams highly desired. Knowledge of Dockers, Kubernetes/OpenShift highly desired. Experience in development tool chains such as Git, Bitbucket, and CI/CD tools preferred. Experience in Agile methodologies preferred. Good knowledge of JVMs and its garbage collection mechanisms preferred. Experience on relational databases and webservers/application servers preferred. Where will you be working? Our Glasgow office employs in excess of 1,500 staff across Operations, Technology, Legal and Compliance, Internal Audit, Fund Services, and Finance. Due to our growing business, we have a demand for career-minded people to join our teams. Our opportunities offer unrivaled scope for progression and training within a fast-paced, meritocratic, and constantly changing environment. We pride ourselves on maintaining a culture that champions diversity, an inclusive environment for all, recognition, and an opportunity to give back to our communities through various local charity partnerships. The office is located centrally and enjoys the additional benefits of an onsite gym and restaurant. Flexible Work Statement: Interested in flexible working opportunities? We empower employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more. Equal Opportunities Statement: We are an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross-section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email: gscemeaedi robertwalters.com. This position is being sourced through our Outsourcing service line.