We'd love to hear from you if you have:good communication skills, building relationships with a wide range of peoplea team player, but can also work by yourselfadaptable and have a flexible approachan understanding of the importance of great servicekeen to learn new thingswell organised and able to manage time well Programming AssistantThe Bateman’s and Bodiam Castle portfolio consists of two very different properties run by one passionate team. Reporting to the Senior Visitor Experience Officer, you’ll work closely with the wider Visitor Experience team, and mainly be based at Bodiam Castle.Bodiam Castle is an impressive 14th century moated castle and one of the most famous castles in Britain. The spiral staircases and original features make for an ever-inspiring atmosphere with a strong spring and summer business appealing to tourists, families and school groups. Ten miles away in Burwash nestles Bateman’s, the former home of Rudyard Kipling. This 17th century house remains much the same as the world-famous writer left it. Batemans has a real family feel, with a team who will give you a warm welcome. The garden and landscape at Bateman's provided the inspiration for Kipling’s magical tales in Puck of Pook's Hill and Rewards and Fairies. Working with the visitor experience team you'll create and deliver events and activities that bring our place to life for our visitors all year round. This can be in a busy outdoors environment, with practical and physical work required at times. Understanding how and why we engage our supporters is key. You’ll help link everything we do back to our cause and the on-going work we do. You’ll deliver high standards of presentation on site and ensure all our communications with our visitors around the property is clear and consistent. As a champion of exceptional visitor experiences, you’ll join a high performing team to give visitors a memorable day out.You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.Substantial pension scheme of up to 10% basic salaryFree entry to National Trust places for you, a guest and your children (under 18)Tax free childcare schemeRental deposit loan schemeSeason ticket loanPerks at work discounts i.e. gym memberships, shopping discount codes, cinema discountsHoliday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteriaFlexible working whenever possibleEmployee assistance programmeFree parking at most locationsIndependent financial adviceClick here to find out more about the benefits we offer to support you.Closing Date: 20th April 2025To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.For some of our roles at some locations, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you an insight into the role. For these roles and locations you’ll only need to complete an assessment for a particular role type once in any six month period.For other roles apply using a C.V. / cover letter or complete the online application form. Shortlisting is carried out objectively by assessing the information you provide against the requirements of the job as set out in the vacancy details on our website. If you are shortlisted, you will be contacted and invited to attend an interview.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiriesnationaltrust.org.ukIf you require an adjustment to the application or interview process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustmentsnationaltrustjobs.org.uk and we'll support you as best we can. For examples of how, please see our supporting you page.Equal Opportunities StatementThe National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.Safeguarding StatementThe National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.162729IRC162729RobertsbridgeFixed Term p/t (until 12/09/25)Ends: Apr 27th 45.1 mi from undefinedYou’ll assist in the delivery and development of a programme of activities and events. By doing so, you’ll help to create an enjoyable experience for everyone that visits and help them understand more about our place.Salary: £12.75 per hourContract/duration: Fixed term contract until 12th September 2025Hours/working pattern: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but it may be necessary for us to alter this pattern from time to time to suit the needs of the business which is open 7 days a week, including bank holidays.Potential start date: ASAPInterview date: w/c 5th May 2025For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.Bodiam Castle, Bodiam, Robertsbridge, TN32 5UACompliance.Eligibility to Work in the UK12.75 per hour