Job details
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Pay
From £12.10 per hour
Job type
* Full-time
* Part-time
* Permanant
Shift and schedule
Monday to Friday
Location
Hall Street, Dudley DY2 7BX
Full job description
NHS and/or General Practice experience is highly recommended.
Job summary:
As part of the team, you will be working in the reception and admin office, directly involved with live calls, taking vital information to help arrange the most appropriate care and support. Shift times will either start at 8am or finish at 6.30pm.
Key skills and requirements:
* Offer great patient experience when calling the Practice
* Computer literacy and keyboard skills (systems training will be given but EMIS experience is preferred)
* A passion to help people
Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community. This role is ideal for someone who is highly organised and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality.
Expected hours: 15 – 37.5 per week
Additional Information
* On-site parking
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