In the UK, Safran Seats specialises solely in the First Class and Business Class seating markets for wide body aircraft, with industrial and engineering teams in Cwmbran and Newport, Wales and Brackley, England. The purpose of this role is to work in the shop floor and office environment, responsible for the administration of repair, service, sales, purchase and production orders and any administration support for the department. Provide regular updates relating to outstanding repair orders to the team. Key Responsibilities Daily checks with dispatch for 145 deliveries, bring them up to the 145 area and put on the relevant shelves for processing. Unpack boxes and check customer or supplier paperwork is correct to what has been delivered. Book into BaaN repaired items returned from Suppliers. Book in Customer repair orders, raise service orders, purchase orders, lot numbers, cost estimates and take photos of customer returned units. Rotable stock inventory management updating rotable stock spreadsheet. Raise C of C's for rotable and repaired units; take the units to dispatch for shipment. Manage Return As Is / Beyond economical repair units on return from the OEM. Pack Meggitt Vietnam box ready for shipment. Update item shelf life. Scanning/Filing and archiving of C of C's. Filing of Job Packs. Raise advice notes, sales and purchase orders to send parts to suppliers for repair. Manage supplier and customer order books. Raise scrap certificates. Enter supplier quotation detail into BaaN and prepare the strip report for the customer. Price up internal repair jobs. Send quotations to customers and process customer approvals. Update the customers regularly with the status of their current open orders. Liaise across all departments to ensure delivery dates are met. Respond to technical questions from customers and suppliers. Offer rotable units to customers to reduce turnaround time. Ensure production orders are loaded in a timely manner so demand is loaded into BaaN. Manage shortages to ensure we meet our lead times. Process POD's into BaaN. Manage A.O.G's. Generate the sales order book. To cross train where appropriate for full flexibility. Actively participate and contribute to continuous improvement. Willingness to participate in improvement activity across the business. Must be prepared to undertake activities required out of the factory and, when necessary, outside the normal working hours. Must embrace change and be willing to adopt new skills to support all areas of the business. To be flexible in a team-oriented environment. Support and engage in company initiatives, including Continuous Improvement, KPI collection, Process Improvements, etc. Undertake any training of themselves and support training of others as deemed required by management. Undertake other reasonable duties, which are consistent and commensurate with the skills, knowledge, experience and training. Company Overview Our in-house design studio co-creates the most innovative experiences in the sky with our airline customers and partners. Our dedicated engineering, production and in-service support facilities are integral to delivering a high-end quality product that we keep flying throughout the life of the programme. We are fully supported by a wide team of support functions, from HR to Finance, to Business Development and Planning and Logistics, our team is built to give Safran Seats an end-to-end capability in-house in the UK. Focus Areas People We believe in and foster the conditions for diversity and inclusion to thrive. We develop our colleagues' skills and build opportunities so you can shape our future. We create a trustworthy workplace to support you, as you dare to act and innovate. We encourage collaboration and mutual support between you and your colleagues. Sustainability Our people are at the heart of our success, as we work together to achieve our mission: contributing to a safer and more sustainable aviation. We are tackling the biggest challenges in aerospace, with a commitment to work to decarbonise the industry by 2050. Global Mobility As part of the Safran Group, across our businesses we are market leaders in aerospace, defence, and space; there is always potential for future mobility in the UK and internationally. Job Requirements Part 145 Knowledge/Experience Aviation Seat Knowledge/Experience Operations/Seat Build Experience Part 21 Knowledge/Experience Technical Publications Experience White Belt Lean Six Sigma Engineering Apprenticeship No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to hear from you Employee Benefits 25 days holiday UK Bank Holidays Benefits Programme, with schemes such as cycle to work, technology savings, retail discounts and access to private healthcare Career Progressions opportunities including company sponsorship and further training courses Family-friendly policies including maternity, paternity, adoptive parents, shared parental leave, parental leave and flexible working Equality & Diversity initiatives with internal groups for workplace engagement and involvement STEM engagement with schools, colleges and universities and Charitable activities for all Please apply and submit your CV today We want Safran Seats to be a workplace where everyone feels valued and can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through staff networks. We are committed to building a strong, diverse workforce and making Safran Seats an inclusive place to work.