Wed, 12 Feb 2025 published - Wed, 12 Feb 2025
Job Summary
This role is an ideal opportunity for a dynamic and highly organised individual who wishes to play a hands-on role in engaging supporters with the arts and science. You will ensure excellent customer experience and engagement is delivered to secure long-term commitment and funding.
Job Description
* Work alongside Head of Partnerships to proactively identify, research, and cultivate leads, building a robust and diverse pipeline of prospects that will have a significant impact on income over the current and future financial years.
* Help plan, organise, and attend tailored cultivation events for prospects and key supporters demonstrating creative thinking, high quality stewardship and proactive relationship building.
* Use insight (gathered from research and initial dialogue with senior contacts or shadowing meetings) to produce bespoke, persuasive, and high-quality proposals, pitches and applications ultimately supporting the team to secure new corporate partnerships/funding.
* Identify, research, and recruit prospective corporate partners.
* Ensure first-class partner stewardship, adhering to best practice, and provide excellent customer care by responding to queries swiftly, effectively, and courteously.
* Attend Partner/Patron events, welcoming their guests and helping to host the occasions.
* Build collaborative working relationships, ensuring contacts are leveraged and best practice shared, with senior stakeholders and staff at all levels within key teams at Cheltenham Festivals including Marketing, Programming, Finance, Box Office, Education & Outreach, the Senior Management Team (SMT) and Trustees of the charity.
* Work closely with the Marketing team to ensure Partner Marketing assets are executed and delivered for the Account Management team.
* Work with the CRM (Customer Relationship Management) Spektrix & Data Insight Analyst Manager to support reporting, partner impact reports, evaluation and insights.
* Work within the process of account management documents to support and ensure the successful delivery of partnerships within the Development team.
* Represent Cheltenham Festivals at cultivation events, conferences, Festivals and networking events, acting as an ambassador for Cheltenham Festivals.
Job Requirements
Skills and Knowledge:
* Excellent written and verbal communication skills
* Excellent interpersonal and relationship-building skills with the ability to liaise confidently and diplomatically both externally and internally at all levels.
* Strong organisational skills, ability to prioritise and meticulous attention to detail
* Ability to work towards fundraising/sales targets
* Ability to generate ideas, provide innovative solutions, constantly looking for new ways to generate revenue
* Demonstrable experience of raising income, preferably in the arts sector, or comparable high-value customer-focused environment
* Understanding of successful recruitment and retention campaigns
* Competent in all Windows based applications, especially Excel
* Experience of using a CRM database
Job Responsibilities
This role will work across the Partnerships and Individual Giving and Trusts within the Development team and will work across all festivals and year-round activities. The wider Development team raises income from corporates, statutory sources, trusts and foundations as well as from individuals and the Patron and membership schemes.
This role is an ideal opportunity for a dynamic and highly organised individual who wishes to play a hands-on role in engaging supporters with the arts and science. Working closely with Head of Partnerships you will support existing partnerships, identify new partners through research and have a supporting role in cultivating new customer relationships. You will ensure excellent customer experience and engagement is delivered to secure long-term commitment and funding.
In this role you will work closely with Marketing, Box Office and Programming teams supporting the wider development team with their account portfolios.
Closing date: 10 am Wednesday 19th February 2025
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