Infrastructure Engineer
Location: This position is largely remote, with occasional travel. We have offices in Kent, Cambridgeshire, Manchester, and Stoke-On-Trent.
Role Purpose:
We are looking for an Infrastructure Engineer with a focus on Azure infrastructure development and to provide 3rd line support to the Group's infrastructure estate, ensuring that the business continues to function when issues arise.
You must be able to quickly diagnose escalations from the IT service desk at an expert level and resolve efficiently and in a safe manner.
Key Responsibilities:
1. Ensure smooth operation of Group infrastructure technologies and services, including change control and service protection.
2. Collaborate with Service Management for risk identification and incident analysis.
3. Provide 3rd line support in Datacentre/Cloud, networks, and system operations.
4. Drive continuous improvement using automation and tools.
5. Support other IT areas when needed.
6. Promote compliance with quality standards, security policies, and regulations.
7. Safeguard sensitive information and uphold whistleblowing procedures.
8. Stay updated on industry trends and encourage team development.
9. Maintain a positive, professional image internally and externally.
10. Prioritize confidentiality and perform additional duties as required for this role.
About you:
1. Previous experience as a 3rd line Infrastructure Engineer.
2. High degree of operational awareness, generating positive operational outcomes through the change they are delivering.
3. Proactive mindset, with a continuous improvement mentality.
4. Robust/up-to-date knowledge and experience of technology delivery in an infrastructure operations environment.
5. Experience with Hypervisor Administration (VMware/Hyper-V/Azure/AWS) and Active Directory.
6. Ability to think “outside of the box” and go the extra mile.
Desirable Technical Skills:
1. O365/EntraID
2. System Centre Technologies
3. Networking
4. NetApp SAN
5. Azure/AWS Cloud
6. HPE Synergy
7. Infrastructure as Code (Terraform)
8. Powershell
9. Multi Tenant Environments
10. Multi Forest Environments
11. Linux
12. MS Exchange
Additional Information:
GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. #J-18808-Ljbffr