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Store Manager Role
As Store Manager, you’ll ensure your store is an inspiring place to shop, offering amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training, and developing them to exceed sales and profit targets through excellent customer service. We prioritize great service over hard-selling; sales are driven by customer experience. An interest in creativity or interior design is beneficial, as you’ll support your team to help customers visualize their projects using in-store technology.
You’ll create the business plan and develop your team to increase sales margins, managing all aspects of your store. You will continuously seek improvements as an individual, team, and store, demonstrating ambition to make your store and team the best. We value drive and a proactive mindset.
Every day offers new challenges—from creative tasks to assisting traders, including physical activities like lifting tiles and managing deliveries.
Who You Are
You have retail experience with full P&L responsibility and a proven track record of delivering outstanding customer service and strong financial results. You understand that sales are driven by service and prioritize excellent customer experiences.
You are commercially aware, with the business acumen to stay ahead of competitors and differentiate your store. You are a natural leader with a can-do attitude, capable of driving performance through clear leadership, coaching, and people management.
What We Offer
We recognize hard work and reward great results with uncapped personal commission and company bonus schemes, sharing our success and increasing your base wage.
Additional benefits include a generous staff discount, Share Save scheme, pension, life assurance, health insurance, holiday allowance increasing with service, and other perks. We are committed to internal promotion, supporting your career development with personalized plans and training opportunities. Flexibility to cover store hours, including weekends, is required, but there is no evening work or work on Christmas Eve or Boxing Day.
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