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Income and Expenditure Administrator (12 Month FTC -), Stoke-on-Trent
Client:
Location: Stoke-on-Trent, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
73863bd0a60f
Job Views:
5
Posted:
24.04.2025
Expiry Date:
08.06.2025
Job Description:
Overview
Our small Canadian-born business was founded in 1978 and has become a global organization that now spans 120 locations across 20 countries. Our expansion has been rapid, but what matters most is the common belief that drives all 5,000 of our people to be a different type of real estate organization. We believe that the places in which we live, work and play have the power to make us happier and healthier, and we are united by a shared sense of purpose, to have a positive impact on people’s lives. In short, we are a global commercial real estate advisory firm with a simple aim: for real estate to play a leading role in creating vibrant buildings, cities and places that deliver long-lasting social value and economic impact.
Why Work for Us:
We believe that our industry is changing, and we want our business to be a melting pot of curious minds, passionate hearts and strategic intelligence. Your gender, religion and race are all highly respected, but are less important to us than your ability to step up and change the game. We provide you with a place where you can do just that, with like-minded people. Collaboration is embedded in the way we work – our people have the autonomy to collaborate on client relationships, engage teams across the business, lead operations, work collectively on projects, participate in strategy and are ultimately responsible for our growth. Our distinctive Principal-led, privately-owned model puts us in the enviable position of being able to offer every employee the opportunity to own a share of our business and inspires and allows anyone to become a Principal. This role carries voting rights, so our people have a very real say in the future direction and operation of our business. This means that we are able to attract, engage and retain the best talent from the industry.
Responsibilities
* Instilling and maintaining a high level of customer service, meeting the SLA’s internally and externally.
* Manage telephone calls, provide information, connect callers to appropriate people and deal proactively with incoming post and emails.
* Approve Vendor bank details in line with current process and compliance requirements.
* Work with Credit Control to ensure the accurate badging / labelling of tenant debt.
* Record and maintain cheques received record and deposit cheques received as required.
* Prepare outgoing post for income and expenditure section.
* No Job Description can fully cover every issue which may arise within the post and the post holder is expected to adapt accordingly.
Qualifications
* Proactive and driven individual that consistently demonstrates passion and commitment to excellence in client service delivery.
* Flexible, embraces and champions continuous improvement and change.
* Strong IT skills, experience using Microsoft products (Outlook / Excel and Word).
* Excellent verbal and written communication skills, comfortable across all stakeholders.
* Experienced with good organisational skills and ability to demonstrate they can work in a busy team and communicate effectively.
* Professional and efficient manner with a drive to succeed and deliver a high level of service to a busy team and demanding suppliers.
* A team player with a can-do attitude.
At Avison Young, we’ve always put people at the heart of what we do. In the last few years, we’ve increased the diversity at our board, leadership and Principal levels. Avison Young stands out for our commitment to empowering women. In addition to increasing the number of women on our board and in our leadership ranks, our internal Women’s Network of more than 500 members come together for networking and learning, and advise the business on strategies for promoting access, opportunity and inclusion in our industry. Our global DEI steering committee shapes our strategy to continue to increase industry access for underrepresented groups and accelerating initiatives led by our employee resource groups, including our Women’s Network, Black Professionals and LGBTQ+ groups. In addition to leading global initiatives, the steering committee’s work examines our policies and practices, creating accountability for results and communicating progress to our executive leadership, our clients and our communities.
Our culture is underpinned by our approach to diversity, inclusion, and well-being. We are committed to building an inclusive culture that:
* empowers all our employees to thrive,
* reflects all backgrounds and talents,
* allows individuals to be successful and feel a sense of belonging,
* and fosters a workplace that is supported, inclusive and has a strong sense of community between colleagues.
Avison Young is an equal opportunity employer and is committed to treating all its employees and job applicants equitably. This includes implementing deliberate strategies that advance underrepresented communities in commercial real estate careers. As a Disability Confident Employer, we are committed to removing any obstacles to inclusion. If you need any adjustments to support your application or any part of the recruitment process, such as information in alternative formats or special requirements to access our buildings, or you are eligible under the Disability Confident Scheme please contact us at.
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