What you'll bring to the team
Dive into history. Lead the future.
Welcome to SEA LIFE Brighton, the world’s oldest operating aquarium! Since 1872, we’ve been captivating guests with mesmerizing marine life. Now, we’re seeking an inspiring General Manager to lead this iconic attraction, driving success, conservation, and community engagement.
Your Role
Take the helm at SEA LIFE Brighton, delivering operational excellence, unforgettable guest experiences, and impactful conservation initiatives. This includes leading the launch of the UK’s first purpose-built Sea Turtle rehabilitation and repatriation facility, positioning us as a global leader in marine conservation.
Key Responsibilities:
* Deliver world-class guest experiences that inspire and educate, ensuring visitors leave with lasting memories.
* Champion health, safety, and security, creating a safe, magical environment for every guest and team member.
* Lead a passionate, diverse team, fostering collaboration and celebrating success.
* Develop and execute innovative marketing and business strategies.
* Drive financial performance, managing budgets and achieving growth targets.
* Champion conservation through community projects like Brighton Beach cleanups and partnerships with 16+ global and local initiatives in 2024.
Qualifications & Experience
What We’re Looking For
We’re looking for a dynamic, driven leader with the vision and skills to inspire teams and deliver exceptional results. You’ll bring a commercial mindset, operational expertise, and a passion for conservation and community.
Essential Skills and Experience:
* A proven track record in senior leadership roles, ideally at GM level within tourism, entertainment, or guest-focused sectors.
* Exceptional people leadership, with the ability to motivate and inspire a diverse team to deliver amazing guest experiences.
* Strong commercial acumen, including expertise in budgeting, forecasting, and driving profitability while maintaining a guest-first approach.
* Strategic thinking with hands-on operational experience, enabling you to balance day-to-day management with long-term growth planning.
* Commitment to health, safety, and security, ensuring the well-being of guests and team members at all times.
* Excellent communication and stakeholder management skills, fostering collaboration across teams, partners, and the local community.
* Passion for sustainability and conservation, with the ability to champion SEA LIFE’s mission to protect marine life and the environment.
* Understanding of Brighton’s unique culture and community dynamics is a bonus
Benefits
Why Join Us?
At SEA LIFE Brighton, you’ll:
* Lead the launch of ground breaking conservation efforts, including the Sea Turtle rehabilitation facility.
* Engage with Brighton’s vibrant community through charity, festivals, and partnerships.
* Work with cutting-edge facilities, thanks to significant recent investments.
* Be part of a supportive team that works hard, plays hard, and creates a true sense of purpose.
Benefits Include:
* Competitive salary and bonus structure.
* 33 days holiday (including bank holidays).
* £450/month car allowance and Family Private Medical Insurance.
* Discounts: 25% in retail/restaurants, 40% off LEGO online, and Merlin Magic Pass.
* Free tickets to Merlin attractions worldwide for you, family, and friends.
* Additional perks: discounted cinema tickets, hotel rates, and more.
Join SEA LIFE Brighton and help us create unforgettable experiences while driving meaningful change for marine life and the local community.
If you have any questions or require assistance due to a disability, medical condition or being a care leaver, please contact us by email at gatewayuk.recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Dive into your next adventure today!
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Pay Range
Competitive #J-18808-Ljbffr