Cafe Supervisor - Role overview Job Title: Cafe Supervisor Salary: £13 per hour, 20 hours per week Contract Type : Fixed term, (possibility of extension) Line Manager : Catering Manager The responsibility of the Café Supervisor is to support the Catering Manager with the day-to-day operations within the café and Clubhouse kitchen, ensuring excellent customer service, smooth operations, and a positive work environment. Objectives: Ensure high standards of catering for all events, residentials, conferences and general café service. Maintain and grow The Nest catering brand to increase new and repeat business Charity overview Providing opportunities in the areas of sport, disability, health, schools, social inclusion, education and employability, Norwich City Community Sports Foundation helps over 43,000 people every year achieve their goals. We support some of the most disadvantaged, disabled and talented children, young people and adults across Norfolk through a range of projects, programmes and initiatives. Underpinning all of our impact is a dedicated workforce who are able to engage and inspire at every opportunity. Could this be your chance to be a part of something special? Knowledge, skills and experience - Essential Proven experience in a supervisory or leadership role within a café, restaurant, or similar food service environment Strong customer service skills with a positive, "can-do" attitude Basic understanding of food safety, hygiene, and health regulations Strong customer service skills with a positive, "can-do" attitude Ability to manage and motivate a team in a busy, fast-paced environment Knowledge, skills and experience - Desirable Experience with POS systems Barista experience or knowledge of coffee preparation Budget management experience Equality statement Norwich City CSF is committed to creating an inclusive and diverse environment and is proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, religion or belief(s), gender, gender identity or expression, sexual orientation, marital status, disability, age or with regards to pregnancy or maternity. Application All applications must be submitted through our online Safer job application form and must be accompanied by an up-to-date CV and supporting letter detailing why you would be suitable for the role. Interview Dates: On request We reserve the right to close this vacancy early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible. All candidates shortlisted for interview will be informed by mail or phone. if you have not been contacted within a week of the closing dates, this means you have been unsuccessful.