Job summary
The Health Records Administration support will be responsible for providing an essential support service in the continuing care of patients, ensuring that the case notes are at the right place at the right time.
The post holder will cover all aspects of the role including, maintaining equipment, contacting suppliers when assistance or maintenance is required. Monitoring stock levels, ordering and receipting of goods when required.
Main duties of the job
Do you have an eye for detail and accuracy and do you have proven communication skills?
The Records department provides an essential support service. This is not your typical administrative post. The duties are predominantly centred around the physical retrieval, filing and preparation of case notes in conjunction with an efficient and professional MHLD service.
The post holder will be expected to undertake weeding of existing case notes in line with the organisations Retention and Destruction Policy, ensuring that the Patient tracking system is accurate and up to date.
The ability to speak Welsh is desirable but not essential for this post; Welsh and/or English speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
1. GCSE Maths & English Grade C or above
Desirable
2. IT related qualification or equivalent experience
Experience
Essential
3. Previous customer service experience
Desirable
4. Experience working within the Medical Records Department
Skills
Essential
5. Good communication skills
6. Good telephone manner
7. Ability to prioritise workload
Desirable
8. Welsh Speaker
Knowledge
Essential
9. Keyboard Skills/Computer Literacy
Personal Qualities
Essential
10. Self Motivated
11. Ability to work as part of a team