This role is to support a Senior Group Risk Consultant in all aspects of Group Risk administration and provide support where needed for New Business. You will be part of a wider administration team.
Experience
• 3+ years experience within an Employee Benefit Consultancy.
• Strong working knowledge and understanding of Group Risk.
• Outstanding telephone manner with the ability to build rapport quickly.
• Excellent verbal and written communication skills.
• Excellent organisational and prioritisation skills with the ability to handle multiple tasks, work to tight deadlines and stay focused under pressure.
• Team player but must be able to work independently and use own initiative.
• Excellent knowledge of Microsoft Office packages including Word, Excel and Outlook with an emphasis on Excel data manipulation.
• Commitment to pass basic (internal) financial industry exams within 3 months of employment.
• Achieved or working towards CII IF7 and GR1 qualifications.
Responsibilities
Assist with the general administration of benefits, which will include:
• Ensure the smooth running of assigned portfolio on a day to day basis
• Develop, maintain and cultivate a constructive and professional relationship with clients and insurers at all levels.
• Co-ordinate administration of schemes including renewal accounts, membership data, market reviews, claims and medical underwriting processing.
• Maintain client records and data in line with the businesses systems and protocols.
• Independently respond to queries from both clients and insurers in a pro-active manner, whilst keeping the Consultant informed as appropriate.
• Support the Consultant with the re-broking and reviewing of schemes.
• Collate market review information, where appropriate negotiate with insurers and draft renewal reports/ emails.
• Contribute positively as required to broader group risk & healthcare team and FD initiatives.
• To participate in appropriate company and departmental training, competence and development initiatives.
• To continuously meet, the regulator’s Fit & Proper requirements.
• Assist with developing junior members of the team