The post holder will oversee the delivery and further development of the Clinical Health Psychology and Clinical Neuropsychology services provided by BSMHFT within University Hospitals (UHB) and will be responsible for the operational leadership, planning and delivery of services across Clinical Health Psychology and Clinical Neuropsychology services on behalf of Birmingham and Solihull Mental Health NHS Foundation Trust. As a member of the senior management team, the post holder will contribute to the shaping of the strategic direction for the services and ensure its implementation within defined timescales.
The role is pivotal in assisting the Clinical Director, Associate Director, Chief Psychologist, Director of Nursing, Deputy Director of Nursing and Quality and other professional heads with the delivery of appropriate professional standards and clinical service across the Trust. The post holder will need to have proven experience in a leadership role and demonstrate innovative and dynamic ways of working within clinical health psychology and clinical neuropsychology. Key to success will be a sound knowledge and experience of operational service issues within mental health and acute health environments, the ability to operate in complex and changing services, effective partnership working across a diverse community and complex health systems, well-developed communication skills, and the ability to lead redesign without compromising service delivery.
Main duties of the job
1. Assess on a regular basis the performance trends and service user feedback of the teams within their responsibility and work with the clinical leads to design service improvements within their teams using data to meet Key Performance Indicators assigned to the services.
2. Work with peers and the Associate Director of Operations to deliver the redesign and continuous improvement of services, transforming service delivery in terms of quality, performance and value for money within available resources.
3. Manage partnership arrangements in relation to service delivery.
4. Review UHB and BSMHFT systems and operational processes to ensure lean working and effective communication between the two Trusts.
5. Demonstrate a leadership approach which promotes collaborative working in partnership with other services and agencies and across traditional service boundaries and professions.
6. Review contracts and SLA's to deliver common mental health and psychological treatments and therapeutic/management interventions to fidelity, protocol guidelines and appropriate professional standards.
7. Be part of the out of hours on call Senior Manager rota and responsible for all organisational services out of hours across the trust including inpatients, forensic services and community services and required to make high level clinical and operational decisions to support all frontline staff.
8. Responsible for oversight of correct use of clinical systems within both BSMHFT and UHB.
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Job description
For full details of what the job entails and role requirements, please see the job description and person specification.
Person Specification
Education, Training and Qualifications
Essential
* Qualified health or social care professional with current professional registration.
* Master's degree or demonstrable significant experience in a senior operational management role within a health or social care organisation.
* Evidence of Continuous Professional Development.
Desirable
* Qualification in leadership within a health/social care environment.
Experience and Knowledge
Essential
* Substantial senior strategic leadership experience, in particular management of strategies that cross service and/or professional boundaries.
* Evidence of leading and managing staff and services through significant change.
* Demonstrable record of success in providing the highest quality of services and outcomes for service users and their carers.
Desirable
* Experience of working in a range of mental health services including Acute/In-patients/Home Treatment/ Assertive Outreach/CMHTs/ Respite/Primary care/specialist services.
* Experience in project management, Coaching, Mentoring.
Skills/Abilities
Essential
* Able to communicate effectively in writing and verbally at different levels, including those with communication difficulties.
* Significant analytical skills in order to understand complex issues and provide solutions.
Employer details
Employer name
Birmingham and Solihull Mental Health NHS Foundation Trust
Address
University Hospitals Birmingham
Nuffield House
Birmingham
B15 2TH
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