The Role: We are experiencing a period of exciting growth and to support this we are scaling up our back-office integrations service team to help meet demand. With our continued expansion we have a vacancy for a brand-new Technical Integrator. The successful candidate will be part of a wider team working closely with the Integrations Manager, with responsibilities for delivering best in class integration services along with technical support to a wide variety of businesses. The position is based in our modern, air-conditioned, Leeds office and includes a combination of office and home working arrangements. Typically the role allows 3 days working from home and 2 days in the office, although this is subject to change at any time. It’s also worth noting that the first few months in the role would be more so 3 days in the office and 2 days working from home which will allow a smoother onboarding process along with a more thorough understanding of the business/training. Key responsibilities and duties include but not limited to: Reporting directly into the Integration & Gateway Manager. Liaising across a wide variety of third parties including clients, banks and service providers. Working closely with clients to resolve technical challenges and provide problem solving solutions. Provide on-going technical assistance and support to our client success team. Keep up-to-date with constantly changing integration API specifications. Ensure that internal integration documentation is up-to-date. What we are looking for from you: Knowledge and experience of working in a technical environment. Previous experience of working in a financial environment is an advantage. Ability to problem solve. Experience of self-managing workloads on a day-to-day basis and meeting SLA deadlines. Personable communication skills with the ability to liaise professionally with clients, colleagues and service providers via telephone, video conferencing and email. Confidently work with colleagues across all levels of the wider business and possess the ability to communicate effectively to non-technical people. A team player that is self-motivated with a desire to achieve and the ability to work on own initiative. A multi-tasker with a keen eye on attention to detail. Possess solid technical skills including HTML, PHP, SQL and Microsoft 365 suite of products. What’s on offer: £26k to £32k per annum depending on experience and skillset. Workplace pension. Cycle to work scheme. 22 days annual leave (rising to 25 days) in addition to UK bank holidays. Hybrid working