The Role:
We are experiencing a period of exciting growth and to support this we are scaling up our back-office integrations service team to help meet demand. With our continued expansion we have a vacancy for a brand-new Technical Integrator.
The successful candidate will be part of a wider team working closely with the Integrations Manager, with responsibilities for delivering best in class integration services along with technical support to a wide variety of businesses.
The position is based in our modern, air-conditioned, Leeds office and includes a combination of office and home working arrangements. Typically the role allows 3 days working from home and 2 days in the office, although this is subject to change at any time. It’s also worth noting that the first few months in the role would be more so 3 days in the office and 2 days working from home which will allow a smoother onboarding process along with a more thorough understanding of the business/training.
Key responsibilities and duties include but not limited to:
*
Reporting directly into the Integration & Gateway Manager.
*
Liaising across a wide variety of third parties including clients, banks and service providers.
*
Working closely with clients to resolve technical challenges and provide problem solving solutions.
*
Provide on-going technical assistance and support to our client success team.
*
Keep up-to-date with constantly c...