Working in partnership with a leading Fleet management business who are keen to recruit a Parts advisor to join their vibrant team, you will report to the Parts Supervisor on a daily basis and working in a busy team, the post-holder will ensure that a consistent and fully operational parts service is maintained. They will also ensure efficient communication is maintained with dayshift parts, service, recycling depts. and customers.
Particular areas of responsibility will be to: -
* Interpret customer needs and supply goods as requested by thorough knowledge of parts catalogue.
* Order parts in line with operational needs.
* Check incoming stock against delivery notes and store stock in correct location, updating computer with goods received in an accurate manner.
* Assist with delivery and collection of parts as required.
* Ensure that all outgoing stock, ICT's and returns are checked, packaged and documented correctly.
* Ensure adequate stock control is maintained and assist with regular stock take.
* Deal with customer needs face to face and over the phone with a professional and friendly approach.
* Ensure that usual trading terms e.g. discount levels are adhered to at all times.
* Accurate booking of workshop parts.
* Pre picking of parts to aid efficiency.
* Invoice all parts supply in a timely manner.
* Ensure that order numbers are obtained where needed.
* Input/extract information from the comp...