Job Type: Permanent
Salary: £12.50 per hour + Monthly Bonus
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.
Benefits:
* A wide range of insurances such as Private Medical, Dental and Critical Illness.
* Employee wellness programmes that offer guidance and tips on all aspects of wellbeing.
* A wide range of employee discounts provided by Bravo Benefit.
* Flexible hours and shift patterns with opportunities for overtime.
* 25 days holiday (pro-rata) with the option to sell days.
* Opportunity to earn a monthly bonus for hitting targets.
* Pension with a great Pension Provider – Scottish Widows.
About the Role:
As a Travel Service Partner (RSA), you will be an integral part of the Tesco Team, supporting our retail customers with their Foreign Exchange options. You will ensure that their travel experience starts off in the best way possible by being adaptable to their requirements.
What will you be doing?
* Nurturing relationships with customers to understand their travel and currency requirements.
* Establishing yourself as a travel money ambassador, providing support and advice on Travelex products.
* Engaging with customers to process all foreign exchange transactions accurately.
* Delivering on key performance goals.
* Utilising your keen eye for detail to process daily online FX requests and deliveries.
* Implementing best practice legal and regulatory standards.
What do I need to have?
* Numerically proficient – Handling large amounts of cash and currency.
* IT proficient – Basic understanding of computers and till systems.
* Great Communicator - Ability to build relationships and understand customer needs.
* Desire to succeed – Drive to make a difference and care about customer impact.
Interview Process:
1. Initial screening call with Talent Acquisition Partners.
2. Online interview with a Talent Acquisition Partner.
3. Bureau visit with the Bureau Manager.
4. Offer of employment if successful.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards.
About Travelex:
Founded in 1976, Travelex is a market leader in foreign exchange products and services, operating in over 20 countries. We provide a growing network of ATMs and stores in international airports and major locations.
We are an equal opportunity employer and value diversity at our company.
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