Fraud Administrator
VAC-11319
The role holder will be responsible for supporting the Fraud Specialist across all areas of fraud prevention within the business. This will include taking part and supporting on a range of fraud prevention measures, as well as investigation and mitigation required for contracts either suspected of, or confirmed as fraud. The role will include overall responsibility for working through the HPI React system, and applying the correct outputs for each queue.
PRINCIPAL ACCOUNTABILITIES:
Overall responsibility for working the HPI React system in timely fashion
Providing feedback and reporting on the HPI React system to the Fraud Specialist
Providing active support to any and all investigations, including making contact with retailers to obtain any pertinent information
Such duties as management may from time to time reasonably require
The role requires the ability to work well in a high pressure environment and also use and manage their own workload to achieve results. Thus, they need to comfortable and competent to work in this environment.
KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS:
Minimum of A levels or equivalent
Experience of consumer finance industry
A minimum of 1 years’ experience in a Fraud related role preferred
IT SKILLS PROFILE:
Excel and Word to Intermediate level
Workflow management
Hunter, Expererion, CIFAS, Sira knowledge desirable