Due to staff changes, we are looking for a hardworking and enthusiastic Health Care Assistant to join our team. The ideal candidate will be an experienced Health Care Assistant in a GP Practice or similar community setting. We offer a stable working pattern, usually over Monday to Friday with a late finish of 8.30pm on Thursday evening.
We are looking for longer shifts to cover Mondays, Wednesdays, and Thursday (with a 2030 finish time).
Main duties of the job
You will work with an established nursing team of our Lead Nurse / ANP and 3 Prescribing Nurses, a Long Term Conditions Practice Nurse, a Treatment Room Nurse, an Assistant Practitioner, and a Health Care Assistant in our modern purpose-built GP Practice.
You will enjoy working independently as well as part of a team, have good communication skills, want to learn and adapt with changes in the role, and be able to work under pressure. Main duties include phlebotomy, INR, health checks for patients prior to Long Term Condition reviews, ECGs, infection prevention, visiting patients in their own home, and assisting GP-led contraceptive and minor surgery clinics.
This role is subject to an Enhanced DBS check. Access to your own transport is required to enable you to carry out home visits.
Salary dependent on skills and experience.
About us
Our practice is located in the market town of Kendal, on the edge of the Lake District. We have a patient list size of around 11,500 patients. Our friendly and motivated team has 5 GP Partners, salaried GPs, and an established Nursing Team who are supported by a friendly and efficient Admin Team. We are active participants in the Kendal Primary Care Network with multiple ARRS roles.
We encourage personal development and offer an attractive salary and terms and conditions.
This role would require participation in Extended Access clinics on Thursday evenings.
Job responsibilities
Captain French Surgery
JOB DESCRIPTION
Job Title: Health Care Assistant
Supervised by: Assistant Practitioner
Responsible to: The Partners of Captain French Surgery
Summary
To assist in the provision of nursing services to include treatments, preventative care, screening, and patient education, and assist the GPs and nurses in the provision of general and specialist medical services.
The concept of Primary Care, the organisation of General Practice, and the roles played by other members of the team need to be understood. Good communication and relationships must be established and maintained with patients, colleagues, and employers.
Special requirements of the post
* Well-developed communication and interpersonal skills
* Ability to deal with members of the public in a courteous and understanding manner
* Ability to cope under pressure
* Ability to use own judgement, resourcefulness, and common sense in response to patients' enquiries and requests
* Effective time management
* Ability to work as part of a team and be flexible in an environment where the workload is constantly changing and varied
* Flexibility with regard to rotas and working patterns
Job Responsibilities
* Assist in and perform routine tasks related to patient care as directed by GPs and nursing staff, within the boundaries of clinical protocols
* Maintain Infection Prevention and Control standards including cleaning of equipment and clinical areas
* Maintain stock in GP rooms, rotating stock as required to avoid waste
* Prepare and maintain environment and equipment before, during, and after patient care such as during the performance of minor operations
* Vaccine/cold chain storage including fridge temperature monitoring, recording, and download of data for audit purposes
* Chaperone patients and clinicians as required
* Raise awareness of health and well-being
* Assist in the assessment and surveillance of patient health and wellbeing including those with long-term conditions
* Processing of urine samples
* ECG monitoring
* Vaccinations such as influenza, shingles, pneumonia, and vitamin B12 for eligible patients under PSD
* Safe disposal of clinical waste in accordance with infection prevention and control
* Maintain accurate records
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in the Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff, and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others' health, safety, and security as defined in the Practice Health & Safety Policy, to include:
* Using personal security systems within the workplace according to Practice guidelines
* Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
* Making effective use of training to update knowledge and skills
* Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Equality & Diversity
The post-holder will support the equality, diversity, and rights of patients, carers, and colleagues, to include:
* Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
* Respecting the privacy, dignity, needs, and beliefs of patients, carers, and colleagues
* Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities, and rights
Personal/Professional Development
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
* Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
* Taking responsibility for own development, learning, and performance and demonstrating skills and activities to others who are undertaking similar work
Quality
The post-holder will strive to maintain quality within the Practice, and will:
* Alert other team members to issues of quality and risk
* Assess own performance and take accountability for own actions, either directly or under supervision
* Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance
* Work effectively with individuals in other agencies to meet patient needs
* Effectively manage own time, workload, and resources
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
* Communicate effectively with other team members
* Communicate effectively with patients and carers
* Recognise people's needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services
The post-holder will adhere to Practice policies, protocols, and procedures.
The partners reserve the right to redistribute duties and functions amongst members of the Primary Health Care Team from time to time, and requests for such changes shall not be unreasonably refused.
The Practice operates a no smoking or vaping policy throughout the Practice premises.
Person Specification
Experience
* General Practice or NHS community experience
* Knowledge of infection control or an interest to develop in this area
* CQC Standards
Qualifications
* Phlebotomy or willingness to train
* NVQ 3 in Health and Social Care OR
* HCA Care Certificate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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