An opportunity has arisen to work within the Urgent and Emergency Care Department at Fairfield General Hospital as a Patient Flow Tracker (ADMIN).
This role is vital in supporting patient flow and communication in the department which positively impacts the patient journey. The post will be part of a 5 week rolling rota which will require flexibility to work days, evenings, nights, weekends and bank holidays.
The role is based in the Emergency Department working closely with Nursing, Medical and AHP teams.
The successful applicant will be a strong communicator and input data in an accurate and timely manner. They will work well in a team and as an individual, proactively tracking patients through their Emergency Medicine pathway and inputting data live into Symphony, EMIS Tracker and other systems.
• The Patient Flow Tracker will escalate potential delays to the relevant team in a timely manner.
• The ED Patient Flow Tracker will work closely with all multi-disciplinary teams (clinicians, nursing staff, therapy staff, Managers, Bed Managers, Wards and Departments, Rapid Response, Local Authorities, PTS, Navigators and Primary Care Services etc.) ensuring the quality indicators are met.
• Track all patients through their journey within the Department.
• In collaboration with the Nurse in Charge (shift Co-ordinator) be proactive in identifying all patients who may breach the quality indicators including four hour breaches and twelve hour trolley waits.
• In order to achieve the 4 hour target cascade/expedite potential delays to the NIC/Co-ordinator.
• Liaise with the bed managers and ward staff regarding bed requirements.
• Contact specialties, under the direction of the co-ordinator, to facilitate timely speciality response - escalating any issues to the Co-ordinator and/or Nurse in Charge.
• Attend Nursing and Tracker handovers.
• Liaise with internal and external supporting specialties, departments and services to facilitate movement of patients within the 4 hours.
• Liaise with Estates/Path Lab if POD broken, Liaise with IM&T as required, using the appropriate escalation procedure.
• Provide reports where requested.
• Scan patient notes and other relevant documentation prior to transfer/admission using all necessary systems (Symphony/EMIS Tracker etc.).
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:
This advert closes on Thursday 6 Feb 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .