We're looking for an experienced Retail Supervisor to join our London Retail Store team.
Reporting to: Store Manager
Salary: £35k + Monthly Bonus of up to 10%
Hours: 37.5 pw (including weekends and evening working)
What you’ll be doing;
* Support the successful daily running of the store through ownership of one of the following strategic pillars:
o Operations: oversee effective stockroom management and product accuracy, including delivery receiving, cycle counts and RTV.
o Community: partner with the Community and Events teams, to support in successful execution of elevated moments for our community, from surprise-and-delight, to store and brand events.
o Commercial: support the leadership team in identifying and driving commercial opportunities through service, merchandising and clientele.
* Lead by example on the shop floor, and support teammates with coaching and feedback, to solidify a high-performance, service-orientated team mindset and deliver on store KPIs.
* Stay ahead of the curve by ensuring you remain an expert on product and brand. Continually upskill the team by playing an active part in using this knowledge to support their ongoing training and development plans.
* Nurture and develop relationships, both directly and through the team, to successfully deliver an elevated VIC engagement program.
* Perform opening and closing duties for the store, and assume Manager-On-Duty responsibility in the absence of the Store Manager and Assistant Manager.
* Uphold the integrity of physical spaces and digital systems, through effective merchandising, stock control, and loss prevention processes, with a desire to always find the extra percent improvement.
Who You Are;
* You are an experienced retail supervisor who thrives on helping your team win. You lead from the front and look for every opportunity to elevate your team throughout your work.
* You are a connector. You understand the power of community and embed yourself readily to become the local go-to.
* You have an eye for quality, you sweat the small stuff because you know the details matter, always.
* You don’t believe in the status-quo, and common logic doesn’t apply. You’re always searching for new and creative ways to drive your business forward and stay ahead of the pack.
* You own your results and take responsibility for your actions. You are decisive, capitalise on success, fail fast, and always learning.
* You believe that success is a byproduct of consistent, hard work. You show up with discipline and hold an unwavering standard for yourself and others.
* You are mindful of your impact, through your words, actions and plans, for the betterment of yourself, your team, and the planet.
Benefits (Retail)
* 33 days holiday per year
* Employee discount
* Seasonal uniform allowance + annual personal clothing allowance
* Electric vehicle scheme
* Pension & life assurance
* Private medical insurance
Location
London Store – 135 Wardour Street, London W1F 0UT
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