EXPERIENCED CUSTOMER SERVICE ADVISOR / ACCOUNT COORDINATOR REQUIRED TO HANDLE ENQUIRIES AND COMPLAINTS FOR A NATIONAL WASTE MANAGEMENT AND RECYCLING OPERATION (NO SECTOR EXPERIENCE REQURED)
ROLE: Customer Service Advisor – Waste Management & Recycling Accounts
SALARY: £24-30,000 plus Bonus and Benefits
LOCATION: Castleford Area
PREVIOUS ROLES MAY HAVE BEEN: Telesales Executive, Customer Service Advisor, Account Manager, Internal Account Coordinator
CORE DUTIES: Customer Service Advisor – Waste Management & Recycling Accounts
This role has sales, customer service and environmental compliance elements
Processing orders on the CRM
Delivery of a high level of customer service, dealing with phone and email-based enquiries
Look for additional sales opportunities with existing clients
EXPERIENCE: Customer Service Advisor – Waste Management & Recycling Accounts
You will communicate clearly via the telephone and have a good standard of written English
You will be conversant with MS Office and be quick to familiarize yourself with new software systems
PREVIOUS ROLES MAY HAVE BEEN: Telesales Executive, Customer Service Advisor, Account Manager, Internal Account Coordinator