Job Description
Accommodation Solutions Officer \nBased in Kensington \nTemporary on going \n36 Hours per week \n£20.86per hour PAYE \n\nMain Duties: \n\nFollow policy and procedures to successfully place singles persons and families into suitable accommodation\nTo make the most appropriate, equitable and cost-effective use of available resources, ensuring that all lettings comply with statutory requirements and the Council's policies\nUndertake assessments of suitability when offering accommodation\nOrganise and/or facilitate with storage of goods and removals when necessary\nAssist with the management of the team's telephone lines and email inboxes and respond to customer queries regarding their accommodation.\nLiaise with the Procurement and Contract Management Team to ensure the most suitable available property is offered to the applicant\nComplete housing benefit forms and other forms as required \nRefer households for floating support when the need for assistance is identified\nCollect medical documents from the customer to appropriately refer an applicant for a medical review\nRespond to requests for emergency transfers