Are you looking for a new role in Credit, one which offers you ownership of your own ledger end to end? SF Credit & AR Division are partnering with a national retailer, in supporting them to recruit an experienced Credit professional to join their Credit team of 9 in Solihull. Supporting a large branch network, you will be responsible for the timely and accurate collection of payments, review and analyse risk and resolve queries in a timely manner. In your new role Proactive management of ledger, contacting customers before payment is due to ensure queries are dealt with in a proactive manner. Timely and effictive chasing of overdue debt by telephone, letter and email as appropriate Escalating concerns, debts and unresolved queries to the Credit Manager Accurate and timely allocation of customer payments Keeping notes on the system up to date Setting up new accounts and advising on limits for the Credit Manager to approve Putting accounts on and off stop, taking payments over the phone Other ad hoc admin duties to support the team What you'll need 2 years experience in a B2B credit team Experience with accounting software is desirable Good communication and negotiation skills Ability to prioritise work and meet deadlines Strong Team player Strong commercial acumen What you'll get in return 25 days annual leave, increasing with service ( 8 bank holidays) Company Profit share scheme Study support Enhanced company pension Other company benefits including retail discounts