Business Unit / Team: Chief Operating Office Salary range: £40,000 - £57,000 per annum DOE red-hot benefits Location: Remote, UK Flexible Get out of your comfort zone. Live a life more Virgin. Our Team In our quest to make things better, we never stop looking at how every bit of core banking works. We sweat the small stuff, because we know it makes a big difference for our customers. But at the heart of this are our people – who we couldn’t do without. Our bold and brilliant colleagues who bring their A game every single day. The question is – are you ready to bring yours? We're on the hunt for a MQ Administrator to join our Technology Operations Core team. If you like a fast-paced role that will challenge you, then please read on What you’ll be doing • Plan and execute technical and procedural improvements to the MQ Platform and where relevant associated applications • Providing 2nd /3rd Line Support, offering support, guidance and a technical escalation point to ensure all issues are resolved in a timely manner • Take ownership of technical issues, ensuring the correct parties are involved to formulate and deliver a resolution • Manage your own workload to meet the changing requirements of both production support and project delivery • Provision of 24x7 on-call support for live service as well as project implementation • Maintain documentation in terms of process and look for ways to improve/automate current processes • Representing your team at key forums such as Security and Service Design Clinic(SSDC), Change Advisory Board (CAB), Major Change Board (MCAB) and may be required to attend or support on occasion at Technical Design Authority (TDA) We need you to have • Deep expertise and enduring curiosity in the operation of MQ on RHEL, Windows and z/OS • A sound understanding of the principles of resilience, operability and security, and how they relate to MQ • A desire to explore and implement new technologies that transform our ways of working • Communication and influencing skills to be able to effectively communicate complex requirements to colleagues with varying levels of technical knowledge and ensure requirements are delivered • Ability to maintain good working relationships with various internal and external stakeholders. It’s a bonus if you have but not essential • Good working knowledge of Core Banking Platform • Recent experience of core modernisation and managing digital demands on CICS infrastructure • Experience and skills in other mainframe technologies, such as z/OS, VSAM, DS storage, FileAid, Innovation Access Method, Omegamon, SYSB-II and Dynatrace Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more • Up to five extra paid well-being days per year • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt • Market-leading pension • Free private medical cover, income protection and life assurance • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness • Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you. Say hello to Virgin Money We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, ‘Making You Happier About Money’, underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careersvirginmoney.com Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.