Role Description
FNZ provides an opportunity to gain unparalleled experience working for an organisation with a unique combination of both retail technology and financial services at one of the fastest and most successful companies in the global FinTech sector.
Working within the FNZ Investment Operations Function as a Mailroom officer, you will be office based 5 days per week and will be responsible for the scanning, indexing and the daily management of all incoming and outgoing mail.
We service thousands of customers and must ensure we maintain exceptional external and internal multi-client relationships.
You may have the chance to work within different teams; once competency has been gained, this will help you to develop and gain all the skills and knowledge you need to progress in your career.
The Mailroom Officer is responsible for regulated printing processes, cheque banking and providing incoming documents to multiple teams for onward processing via scanned images on the system.
Specific Role Responsibilities
* Sort & scan all incoming mail ensuring this is directed to the correct department(s)
* Complete printing for a variety of FNZ teams
* Arrange courier collections
* Deal with audit requests
* Mailbox processing
* Deal with cheque payments (depositing into branch complying with CASS rules)
* Raising issue logs to multiple departments/teams
* Raise and manage risk events
* Deal with recorded mail items and complete daily attestations confirming workload is complete
Experience Required
Primary Requirements
* Ability to work in fast paced and ever-changing environment
* Positive Team player
* Must be able to successfully multi-task and prioritise workloads
* Proficient using Microsoft software (Excel, Word, etc.)
Secondary Requirements
Financial services background/understanding would be desirable.
Commitment to Equal Opportunities
At FNZ, we recognise that diversity, equity and inclusion are important factors contributing to our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner without regard to gender, ethnicity/race, faith, age, nationality, gender identity, sexual orientation, marital status, socio-economic background, disability or military veteran status where all applicants and employees are valued and respected.
In addition, we want to ensure accessibility needs are well supported; if you require specific support please advise us.
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