Infrastructure Operations Lead - Birmingham or Budapest
Birmingham or Budapest, BIR, GB
Country: United Kingdom
City: Birmingham or Budapest
Req ID: 505423
About CRH
We are CRH, and we are committed to contributing to a more resilient and sustainable built environment. We understand the wider impact our businesses can make in supporting human activity. We continue to do this through the delivery of unique, superior building materials and products for use in road and critical utility infrastructure, commercial building projects and outdoor living solutions.
CRH (NYSE: CRH, LSE: CRH) is the leading provider of building materials solutions that build, connect and improve our world. Employing c.78,500 people at c.3,390 operating locations in 28 countries, CRH has market leadership positions in both North America and Europe. As the essential partner for transportation and critical utility infrastructure projects, complex non-residential construction and outdoor living solutions, CRH’s unique offering of materials, products and value-added services helps to deliver a more resilient and sustainable built environment.
Position Overview
The IT Infrastructure Operations Lead is responsible for the development, optimisation, and management of the organisation’s IT infrastructure. This role ensures the maintenance, reliability, and resilience of all IT infrastructure components, including data centers, cloud services, and network security. The IT Infrastructure Operations Lead plays a crucial role in ensuring operational efficiency and managing incidents to deliver high-quality IT services. This is a leadership position which requires strong technical knowledge, excellent interpersonal skills, and the ability to manage multiple IT teams and processes effectively.
Key Tasks and Responsibilities
In this role, you will:
* Lead day-to-day IT operations to ensure efficient service delivery across all infrastructure services.
* Oversee the management of IT incidents to ensure they are resolved promptly and effectively.
* Implement continuous improvement initiatives to drive operational excellence in IT services.
* Develop and manage the performance and development of technology operations staff and specialists.
* Ensure the reliability, resilience, and optimisation of IT infrastructure, including data centers, cloud services, and network security.
* Engage with IT leadership and OpCos to ensure alignment and support for IT infrastructure operations initiatives.
* Manage third-party relationships with key vendors and service providers, including governance and performance reviews.
Individual Competencies
You are able to:
* Drive Results - Consistently achieving objectives, even under tough circumstances.
* Have Courage - Stepping up to address difficult issues.
* Cultivate Innovation - Creating new and better ways for the organisation to be successful.
* Have a Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies.
* Attract and Develop Talent - Attracting, selecting, and developing talent to meet the organisation’s goals and needs.
* Collaborate - Building partnerships and working collaboratively with others to meet shared objectives.
* Make Quality Decisions - Making good and timely decisions that keep the organisation moving forward.
Key Characteristics
For this role you should be/have:
* Leader – Strong leadership and interpersonal skills to manage and mentor multiple teams.
* Visionary Moderniser – able to think outside the situation on the ground and drive toward best-in-class modern technology and practice.
* Customer Focused – Looks for ways to innovate to improve the focus on the customer.
* Motivated – stays motivated and can deal with resistance.
Key Functional Competencies
You possess the following:
* Proven project management skills, with the ability to work well under pressure and meet deadlines.
* Strong vendor management skills, with experience managing third-party relationships.
* In-depth knowledge of IT infrastructure operations, including data centres, cloud services, and network security.
* Language: English (Fluent). Desirable: Second European Language (preferred).
* Excellent Written and Verbal communication skills with people at all levels across the organisation.
Experience / Education
You are/have:
* Minimum of 5-7 years of management experience in an IT Operations team.
* College diploma or university degree in business, information systems, or a related technical field.
* Experience managing teams and processes within IT Infrastructure Operations environment.
* Professional certifications such as ITIL, PMP, Prince2, TOGAF, PMBOK or similar are highly desirable.
What CRH Offers You
A culture that values opportunity for growth, development, and internal promotion
Highly competitive salary package
Comprehensive secondary benefits
Significant contribution to your pension plan
Health and wellness program
Excellent opportunities to develop and progress with a global organization
Connect your future to CRH
We are curious to learn more about you. At CRH, we believe our mutual differences contribute to the healthy, productive, and enjoyable workspace we create. Please introduce yourself and send us your application.
CRH finds it important that vacancies are shared to individuals that may find them interesting and/or could be suitable for the role.
CRH is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.
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