Job Title: Data and Insight Manager Department: Fundraising and Development Reports to: Head of Supporter Engagement Direct reports: Supporter Engagement Administrator This role will also oversee agency resource. Location: Home based, with occasional travel to offices in London and Lingfield, Surrey Salary: Up to £29,821 per annum based on 30 hours per week ( FTE - £36,780) Hours: 30 hours per week Contract: Permanent, all year round Closing Date: 13th February 2025 Young Epilepsy and St. Piers is committed to safeguarding and protecting our children and young people and promotes the welfare of all learners. As part of our safer recruitment process and in line with Keeping Children Safe in Education 2022, online searches will form part of this process. An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence. Your Role Are you passionate about driving data-driven change and improving the lives of children and young people with epilepsy? Join the team at Young Epilepsy and take on an exciting new role leading data and insights within fundraising and development. As Young Epilepsy's expert in data and analysis, you will be responsible for delivering clear, actionable insights that enhance our understanding of our audience and inform decision-making. You’ll play a key role in helping us become a more data-driven, audience-focused department that drives income growth and insight across fundraising and development. Key responsibilities include: Lead the delivery of Young Epilepsy’s fundraising and development insight. Develop and deliver a strategic fundraising and development insight approach. Oversee and optimise the CRM database, including improving KPI tracking and reporting functionality. Lead data analysis efforts and recruit/manage an agency for segmentation, benchmarking, and insights. Drive an audience-focused culture, interpreting data to inform income generation, campaigning, and marketing. Manage and improve data processes, automations, and digital technologies to enhance efficiency. What we need from you Significant experience in supporterfocused roles, with a strong understanding of data analysis and CRMs Proven success in using supporter/customer data to enhance marketing or fundraising efforts Expertise in data management, reporting, and ensuring compliance with statutory requirements Strong stakeholder management with the ability to communicate complex insights clearly Highly analytical, datadriven mindset with excellent project management and Excel/Office 365 proficiency Collaborative, proactive, and passionate about the charity’s aims, with strong time management and problemsolving skills Your benefits Comprehensive training and professional development opportunities Generous annual leave Occupational pension scheme Subsidised dining room Gym membership options (on and off-site) Your Rewards, giving you access to nationwide discounts and benefits Free parking on campus Access to a working farm and horticultural area We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car About us Young Epilepsy is the children and young people’s epilepsy charity. Our purpose is to create a society in which children and young people with epilepsy are enabled to thrive and fulfil their potential. A society in which their voices are respected, and their ambitions realised. We work with children and young people across the country, as well as many of those people and organisations who shape their lives - parents, health and care professionals, researchers, teachers, policymakers and more. Informed by young people and drawing on our strong legacy of expertise in education, health and research, we have developed and published our 2020-2025 strategy. This focuses our work around 3 key offers: health and research, voice and support and St Piers special education. Within these key offers we aim to: Coordinate research that improves diagnosis and treatments, and deliver cutting-edge health services Campaign for children’s rights, supporting them in school and college and providing innovation tools, information, and practical help for living day-to-day life Provide an innovative and creative environment for children and young people with epilepsy, autism, and severe learning difficulties. For further details of these and other vacancies, please visit our website: youngepilepsy.org.uk/jobs No agencies please Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed. Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales). If you do not hear anything within two weeks of the closing date, please assume you have been unsuccessful Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales). INDJane