Quality Manager Location: Leicester Job Type: Full-time Salary: Up to £37,000We are seeking a Quality Manager to join our client's Technical Department. This role involves using technical knowledge and management experience to develop high-performing teams and ensure our products meet the highest standards of food safety and legality. The Quality Manager will play a crucial role in maintaining our compliance with BRC standards and preventing product recalls by actively managing quality control processes. Day-to-day of the role: Conduct sampling and testing of all Raw Materials, Work in Progress, and Finished Goods. Review and audit documentation for all Raw Materials, Finished Goods, and Works Orders ensuring all Critical Control Points (CCPs) are completed and signed. Manage HACCP procedures and controls, including routine checks, monitoring, and implementing necessary changes. Perform internal audits of all prerequisites, including pest control, glass and plastic, and metal detection. Conduct annual full quality audits against current BRC requirements and monthly GMP audits. Update and control documents for the Quality Manual, including all systems, procedures, and policies. Ensure all required information from suppliers is compliant with current legal and BRC requirements. Provide customers with necessary technical information such as questionnaires, specifications, and certificates of analysis. Monitor and update the complaints database, managing customer and supplier complaints. Report on supplier, internal, and customer complaints at monthly meetings. Manage environmental testing including water, swabbing, allergens, and results analysis. Oversee supplier approval systems and raw material risks database. Lead the team by example, demonstrating high standards of compliance and professionalism. Support all areas of the business flexibly to ensure service levels are met.Required Skills & Qualifications: Proficient in Microsoft Office and relevant systems. Strong influencing skills to ensure adherence to procedures. Excellent communication skills and ability to interpret written and numerical data. Experience working in a fast-paced food manufacturing environment. Proven ability to identify and implement technical improvements. Trained in Food Safety and Health and Safety. Extensive experience in food manufacturing processes and quality control. Deep understanding of product allergens and production scheduling. Certified HACCP Team Leader