We are seeking a dynamic individual to join our team in a hybrid working opportunity. You will utilise your customer service, claims knowledge and decision-making skills to enhance the customer experience. Key responsibilities include:
* Manage a portfolio of customer claims
* Provide exemplary service and problem-solving solutions
* Collaborate with colleagues to resolve complex issues
* Develop and implement effective solutions to improve customer satisfaction
* Stay up-to-date with industry developments and best practices
* Work collaboratively with colleagues to achieve team goals
* Participate in training and development to enhance skills and knowledge