RECEPTION MANAGER
The Ivy Collection is one of the UK’s leading restaurant brands, offering exquisite food, décor and impeccable service in some of the most iconic locations. Part of the collection includes a the elegant and contemporary Brasserie of Light, located within the storied walls of Selfridges on Oxford Street.
We’re searching for a passionate Reception Manager.
Benefits & rewards:
* 50% staff discount for you and up to 3 friends when you dine in our restaurants.
* Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
* Free food and drinks when you are working.
* Career Development and Training, including Apprenticeships.
* Extra holiday allowance for length of service, up to 5 extra days after 5 years.
* You can take your Birthday as a day off - Guaranteed!
* Cycle to Work Scheme.
* Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role as Reception Manager:
* Ensure all our guests receive a positive, warm and professional first impression of the restaurant and to be seated at their table
* Manage the bookings in an efficient way, to allocate tables equally over all sections of the
* Restaurant and to stagger times of bookings.
* To manage, train and lead the reception team
* Provide up to date and accurate information on the Restaurant with a good knowledge of all food and drink offered, as well as specials.
* Ensure when necessary, all payment methods are dealt with in the correct manner
About you:
* You have 3 years + experience in this position
* Solution-driven individual able to work under the pressure of peak service
* You love to wow guests with exceptional service
* You have excellent English language skills
* You are friendly and professional with plenty of charisma and flair
About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.