Carbon60 are currently looking for a Customer Operations Advisor to join a client of ours based in Malton at the Sofina site. This position is a 12 week temp - perm position. Please be aware that the Sofina site is a slaughterhouse with butchery completed onsite, you will NOT be exposed to any of this.
This role is on a 2 week shift rotation with the following working hours:
shift A - 7am - 3:30pm
shift B - 8:30am - 5pm
No overtime opportunities available.Main duties & responsibilities:
Use order book to expedite orders and speak to suppliers on a daily basis to ensure orders are on schedule
Placing orders within necessary timeframes, ensuring best lead time, price and delivery times
Assist stores colleagues with booking in goods/deliveries, correctly allocating stock into the storeroom
Providing excellent customer service and assistance to the engineers on-site who attend the office
Completing necessary steps to enable any non-stocked parts to be sourced, assessing price, lead time and delivery speed and uploaded to the stock systems
Ordering stock required from suppliers
Complete manual handling of stock from deliveries to storeroom including heavier items such as motors, pumps, gas bottles Essential skills / experience / qualifications:
Competent in basic IT Skills - monitoring emails, data entry, using the stock ordering systems
Must be comfortable in a fast-paced and high-pressured environment
Must have excellent communication skills and comfortable in a customer-facing role
Experience in storerooms /stores activities desirable but not essential, preferred for familiarity with the working environment
Be able to meet the physical demands of the manual handling required in the roleAbout this company:
They are a leading Specialised Industrial Service Provider, making remarkable a reality every single day.
They offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make "industry work better". You might just see O-rings and valves, but to us, they help power the world.
They know their hard-working people are the backbone of our mission, providing their customers with specialist knowledge and hands-on service.
This is where you come in!
Why our client?
With 170 sites across the UK and Ireland, a supportive environment is never far away.
And, even though we're proud to be part of the manufacturing industry, our opportunities extend far beyond warehouse jobs. You might be a fitter in Cork, a workshop engineer in Aberdeen, or a customer operations manager in Hull - wherever you are, your specialism is our strength. Collectively, we all have incredible expertise, and we know it takes dedication and hard work to get there.
At this company, they're committed to building a community - it's the people you work with, it's the support you receive from your manager, it's the technical specialism that is at the core of everything we do.
What are you waiting for? We can't do it without you!
As this position is a temp to perm position, the following benefits will become applicable once you are in your permanent position:
25 days plus bank holidays annual holiday entitlement
Ability to purchase an additional 5 days holiday subject to scheme rules
Contributory Pension Scheme
Cycle to Work Scheme
Life Assurance
Up to 1 day's paid leave to concentrate on your wellbeing
A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support including:
Unlimited mental health support from qualified mental healthcare professionals
24/7, unlimited remote GP appointments - so you can get fast access to a doctor at a time convenient to you
Six 1-2-1 nutritional video consultations per year
Six 1-2-1 digitally delivered personal training sessions per year
360 Wellbeing Score - take just four short assessments to get your score and unlock six 1-2-1 lifestyle coaching sessions per year
Physiotherapy - eight sessions a year shared between you and your partner
Medical second opinions
Savings and discounts for savings on weekly costs
On-demand wellness content, plus our Wellbeing Calendar, which is packed with podcasts, articles, webinars and more to help manage your wellbeing
Company Sick Pay from day 1
Group Income Protection - after a period of sickness absence
Long service recognition
Free unlimited access to LinkedIn Learning
Free Branded workwear
Free Eye testsIf you have any further questions or queries, please apply or contact Shelby Agius at Carbon60 Fareham.
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy