Insurance Performance Manager page is loaded
Insurance Performance Manager
Apply locations Norwich, Bristol, London (UK) posted on Posted 2 Days Ago job requisition id R-151555
Insurance Performance Manager
Salary - National: up to £55,000 / – London: up to £65,000 (depending on location, skills, experience, and qualifications)
This is the perfect opportunity for someone looking to take ownership and deliver first class customer and commercial outcomes for one of the country’s largest insurers whilst also having the opportunities for professional growth and development.
A bit about the job:
The role, Insurance Performance Manager, is within Personal Lines Retail, which is one of Aviva’s major growth areas, often seen as its ‘shop window’ and the primary touch point for customers through its advanced digital channels.
As an Insurance Performance Manager at Aviva, you will play a key role in driving performance improvements across our personal lines retail business. You will oversee the performance of our Direct home products, managing initiatives to deliver outstanding customer and commercial outcomes. Your role will focus on leveraging data to inform decisions, refine customer journeys, optimise pricing and enhance product propositions to ensure Aviva is ahead of competitors. You will have the opportunity to collaborate across teams, lead key trading initiatives, and contribute to our goal of becoming the number one insurer in the market.
Skills and experience we’re looking for:
* Strong commercial acumen and a deep understanding of the personal lines insurance market.
* Proven experience in delivering both customer and commercial trading improvements.
* Ability to inspire and lead virtual teams through effective stakeholder management and relationship building.
* A natural curiosity and desire to drive continuous business improvements and experience in car insurance.
* Confidence in challenging the status quo, simplifying processes, and adapting quickly to change.
What you’ll get for this role:
* Starting salary circa £55,000 (national), circa £65,000 (London)
* Bonus opportunity - 10% (D grade) of annual salary Actual amount depends on your performance and Aviva’s.
* Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
* 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
* Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
* Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
* Brilliantly supportive policies including parental and carer’s leave
* Flexible benefits to suit you, including sustainability options such as cycle to work
* Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
* We take your wellbeing seriously with lots of support and tools
Aviva is for everyone:
We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.
We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to kitti.majer@aviva.com.
#J-18808-Ljbffr